Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the understanding and management of experience for candidates, customers, employees, patients, citizens and residents.  

We are more than a software company. We want to be known as a company that does the right thing, no matter the challenge or controversy. We are committed to creating a culture that values every person and every experience. Individual life experiences shape the way we interact with the world, which is why we encourage people to bring their whole selves to work each day. The strength of our global workforce is the most significant contributor to our success. 

We believe: Every Experience Matters. Talent is Everywhere. All Belong Here.

At Medallia, we hire the whole person.

Responsibilities

• Build transformed and derived data models to support reporting and analysis
• Build downstream derived tables for business analysis; setting up and maintaining the jobs to populate these tables
• Assist with forecasting, month/quarter-end close, and annual plan processes
• Optimize and automate financial modeling and reporting for upper management
• Partner with multiple broader organizations to drive process and systematic improvements across the organization.
• Identify gaps in data collection and collaborate with stakeholders on data capture specifications. 
• Support finance team in “as-required" quarterly close procedures, BOD presentations, and other high-priority work.
• Work with the team and key business partners to define and create reporting dashboards

Requirements

• 3+ years of full-time work experience as an Analytics Engineer, Data Analyst, Data Engineer, or similar role
• Highly skilled in SQL, templating languages, and manipulating multiple data formats
• Experience with ETL processes to transform data, set up and schedule jobs (dbt, Python, cron)
• Hands-on experience working with very large datasets, including statistical analyses, data visualization, data mining, and data cleansing and transformation
• Hands-on experience with data model development and reporting in data visualization tools such as Tableau.
• Experience in data development and analytics in one of the following areas: Revenue, P&L, accounting.
• Excellent communication skills, both written and verbal, and the ability to communicate effectively with key stakeholders and the technology team.
• High level of precision and attention to detail.
• Proactive, self-motivated, and can work independently with strong organizational and time management skills.

Preferred Qualifications

• Finance experience in high-growth environments, B2B Enterprise, or SaaS experience.
• Experience with Netsuite, Salesforce, and Anaplan.
• Self-starter that is capable of driving business results without significant supervision and effective in dealing with ambiguity.
• Strong analytical and problem-solving skills.
• Extremely well organized, data-driven, and comfortable managing multiple projects and stakeholders.
• M.S. in Data Analytics or related field/MBA.

At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. Equal opportunity is afforded to all qualified applicants and employees. We do not discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other protected category. We also consider all qualified applicants regardless of criminal histories, consistent with legal requirements. 

Medallia is committed to working with and providing reasonable accommodation to applicants with disabilities in accordance with the American Disabilities Act and local disability laws. 

For information regarding how Medallia collects and uses personal information, please review our Privacy Policies.