Zenefits

San Francisco
501-1,000 employees
HR, Payroll, Employee Benefits Software purpose-built for the small and mid-size businesses driving the American economy.

Senior Manager of Strategic Analytics

Senior Manager of Strategic Analytics

At Zenefits, our mission is to level the playing field for the other 99.7%— the underserved small and mid-size businesses that fuel our economy. These businesses face challenges disproportionate to their size and resources. That’s why we provide an intuitive, mobile, all-in-one People Operations ("POPs") platform specifically built for small businesses and their employees.

The Role: 

Zenefits’ strategic analytics team is a collaborative group of people who are passionate about the power of automated data analytics to drive positive operating results for the company. Our team’s mission is to provide the organization with robust information, analyses and insight to inform and assess Zenefits’ strategic objectives. Our team’s objectives include:

  • Democratizing data access across the organization and providing tools and training to support data-informed decisions
  • Acquiring and synthesizing all relevant information about our ecosystem, our competitors, the HR and benefits landscape, and our users, to provide high quality strategic advice to decision makers at all levels of the organization 
  • Raising the quality of data in our system, including improving our data infrastructure and modeling, and utilizing a variety of research methodologies to understand our users and their experiences

We are looking for a hands-on doer who can shape the future of analytics at Zenefits, starting with managing our data pipelines and data analyst functions.

This role will develop a team to collaborate with teams across the organization to provide colleagues with reliable and actionable information through research, reporting, dashboards, and analytics. We value peer feedback, continuous learning, and blameless post-mortems. We prefer proven technology and have built most of our data infrastructure on AWS, but we also care about finding the right tools for the job, so we invest in cutting-edge technology when it's a good fit.

Responsibilities:

  • Build and lead a team of data analysts and engineers
  • Take ownership of the current Zenefits data architecture and future roadmap (including Snowflake, Looker, dbt, Fivetran)
  • Work with data analysts to drive insights through dashboards, reports, and modeling (Marketing attribution models, churn prediction, account health, product analytics, etc)
  • Work cross-functionally with product leaders to define KPIs and measure metric categories including adoption, engagement, and retention.
  • Evangelize the use of data tools and best practices and ensure stakeholders’ analytic needs are being met
  • Enforce & maintain data governance throughout the organization
  • Communicate results directly with senior management at Zenefits

Required skills and experience:

  • 5+ years working in business analytics or data science
  • 3+ years experience with cloud data warehouses such as Snowflake, BigQuery and Redshift and ETL pipeline tooling such as Fivetran, dbt, Airflow
  • 2+ years experience with Looker and/or similar self-service BI tools (e.g. Tableau)
  • Experience in a startup data environment; exposure to common tools is a plus (Google Analytics, Salesforce, Marketo, Pendo, Segment, etc.)
  • Experience synthesizing information and communicating takeaways to diverse audience
  • Knowledge of traditional relational databases (MySQL)
  • Expert level knowledge SQL with exposure to Jinja/Liquid a plus
  • Enthusiasm for operating in a version-controlled (GitHub or similar) analytic code environment
  • Practice data visualization and dashboard design best practices
  • Familiarity with R (particularly the Tidyverse and Shiny) and/or Python (particularly Scikit-learn) is positive but not a requirement

Life at Zenefits: 

As an equal opportunity employer, we’re leveling the playing field for everyone. We are proud to celebrate diversity and champion an inclusive workplace. No matter who you are, where you’re from, who you love, how you think, or what you believe, all are encouraged to apply.

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