Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.
So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
The Role
The Hardware Data Science & Analytics Team translates hardware data into business impact via analytics, dashboarding, ML, and automation. We give hardware product managers, marketers, and engineers the tools and insights they need to optimize sellers’ experiences with our hardware, from purchase to usage to ensuring device reliability as we release new versions, helping guide hardware strategy and design.
The Hardware DS & Analytics team is looking for an analyst to help grow our data & dashboard portfolio, translating data into actionable key metrics and measurement systems. In this role, you will work closely with hardware product managers, hardware engineers, and our hardware marketing team to help make data-driven decisions and ensure that our sellers have a seamless experience.
You Will
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Become an expert on hardware data, tracking our devices from purchase to usage to long-term value, and helping ensure that they’re working properly in the field.
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Investigate new data sets; define and curate key metrics and measurement systems.
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Build data pipelines and dashboards.
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Work with product managers, marketers, and engineers to interpret data and help make data-driven decisions.
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Communicate data in verbal, visual, and written media.
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Coordinate upstream data requirements with engineers and data engineers.
You Have
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4+ years of experience working in a technical business analytics role.
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Advanced SQL skills and experience, including data pipelining.
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Experience working with dashboarding tools like Looker.
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Experience exploring and understanding large, complex datasets & data systems.
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Experience working and communicating with technical and non-technical partners, including Product Managers, Marketers, and Engineers.
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Experience maintaining a backlog and performing independently.
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.
Block will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.
Zone A:
$135,200—$202,800 USD
Zone B:
$125,800—$188,600 USD
Zone C:
$119,000—$178,400 USD
Zone D:
$108,200—$162,200 USD
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.