Abacus Insights is a mission-driven, start-up technology company that is focused on improving health outcomes, lowering the cost of healthcare, and delivering a more seamless healthcare experience. At our core, we are passionate about advancing healthcare and improving people’s lives through technology.

Abacus Insights provides a flexible, efficient, and secure platform that organizes and exchanges data from various sources and formats, allowing healthcare companies to uncover differentiated insights that address their customers’ needs. Our employees know that they play an active role in keeping our customers data safe and are responsible for ensuring that our comprehensive policies and practices are met.

With our deep expertise in cloud-enabled technologies and knowledge of the healthcare industry, we have built an innovative data integration and management platform that allows healthcare payers access to data that has been historically siloed and inaccessible. Through our platform, these health insurance payers can ingest and manage all the data they need to transform their business by supporting their analytical, operational, and financial needs.

Through this mission and passion to aid people and population health, we have built a highly successful SaaS business that is heavily funded (since our founding in 2017 we have over $81 million) by leading VC firms who have deep expertise in the healthcare and technology industries. At Abacus, we are solving problems of massive scale and complexity in an industry that is not only ripe for disruption but requires innovation.

About the role:
Our Data Operations team is looking to bring on an experienced Data Operations Engineer to be part of our fast-growing Data Ops team. We see massive growth in our future and would love for you to be a part of it! You will partner with customers, data vendors and several internal teams and ingest data to the industry leading data platform which is built on highly scalable, flexible and resilient cloud architectures. As a trusted customer advocate, you will have the opportunity to guide a client’s successful adoption of Abacus’s core data management offerings

Responsibilities:

• Coordinate and collect data from vendors, clients and run the ingestions through the connectors to the abacus platform as per the agreed SLAs.
• Perform the quality checks defined.
• Coordinate between internal teams to resolve data load issues. 
• Produce client and internal reports.
• Perform data analysis and troubleshooting.
• Write automation scripts to eliminate the manual ops work.
• Foster dynamic, high performance, and collaborative culture.
• Guide team member to solve issue and help them to understand.
• Spearheading clients’ projects and handle client call.
• Constantly think about process enhancement and bring different ideas into table.
• Work with teams across regions (India and Nepal), and help facilitate workstreams

What you bring to the Abacus Team:

• 5+ years working in data operations.
• Understanding and passion for healthcare data and systems – including payer, provider, and integration partners.
• Strong experience writing queries, performing data analysis, data profiling and reporting.
• Experience handling large volume of data
• Ability to communicate with technical and non-technical stakeholders
• Seeking better analytical solutions to abstract business problems
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Experience coupled with a willingness to learn new things
• Desire to contribute individually, with the ability both to self-direct work and to collaborate with others.
• Strong Programming skills Python, SQL Preferred.
• Strong project management and organizational skills.
• Ability to mentor, facilitate and work with cross regional teams (India and Nepal)

We’re already intrigued but would love experience with:

• Experience working with AWS platform.
• Familiarity with cloud systems like Snowflake and Databricks
• Understanding or experience working for a cloud-based data management provider to large healthcare clients.

Equal Opportunity Employer:
As a mission-led technology company that is helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. We are dedicated to building diverse teams, and as such provide equal employment opportunities to all employees and applicants for employment. As well as prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.