Sr. Data Scientist - Search & Recommendations

Sr. Data Scientist - Search & Recommendations

Company Summary
Zoro offers millions and millions of products — an endless aisle with everything you need to run your business. We offer fast and free shipping, no-hassle returns, and exceptional customer service. We’ve grown quickly in a short time and are continuing to do so while aggressively growing our revenue. We are excited to be a part of an award-winning culture — we have been named a Great Place to Work for multiple years in a row, among other local and national accolades. We think Zoro is a pretty amazing place to work and grow, and think you will too!

Primary Function:
Our Sr. Data Scientists play a key role in helping customers navigate Zoro.com by supporting onsite search & recommendations as well as enhancing product information. Responsibilities may include training & maintaining recommendation algorithms, search ranking models, suggested search, product classifiers, NLP normalization algorithms, etc. Data Scientists work collaboratively alongside product managers, engineers and merchandisers to build data-driven, scalable solutions that enable customers to find the products they need from our assortment of over 10M skus.

Duties and Responsibilities:

  • Lead data science projects from beginning to end: develop and refine the idea, create a project plan and methodology, collaborate with business partners, execute, and provide recommendations for the company
  • Collaborate with other data scientists to develop and implement algorithms, write code, evaluate relevant academic research, and deliver outputs
  • Advise the company about tools, data sources, and best practices to facilitate digital marketing, pricing, and web analytics
  • Build predictive and inference models using Python and R to support business initiatives in the areas of customer acquisition, activation, engagement, retention, or channel investment optimization
  • Document code and data science processes that are critical to the company, and develop strategies to ensure those processes are robust and fault-tolerant
  • Communicate findings to business leaders and colleagues using data visualizations, presentations, and written means

Qualifications:

  • Experience leading data science projects that have a direct impact on company objectives
  • Demonstrated ability to assist business decision-making through data mining and machine learning
  • Strong communication skills to collaborate effectively with business stakeholders. Must be able to interact cross-functionally and drive both business and technical discussions
  • 5+ years’ progressive business experience in areas including marketing analytics, database marketing, data mining, or statistical modeling. Experience using data science or advanced analytics in an Internet retailer or a top-tier consumer-focused company is required
  • Ability to translate complex business problems into project plans and solve them by analyzing large amounts of data 
  • Familiarity with Python for statistical modeling, clustering, classification, machine learning, and data mining
  • Demonstrated proficiency in SQL and cloud-hosted data platforms (Google Cloud Platform, AWS, etc) 
  • Familiarity with BI tools such as Tableau or Looker, and ability to communicate results to business partners
  • Master’s degree preferred in quantitative fields such as Statistics, Engineering, Operational Research, or Economics
  • Knowledge of web tracking technology and web analytics tools (Google Analytics, Adobe Analytics, etc.) a definite plus

Zoro Values and Inclusive Culture:  
We share a commitment to our Zoro values – Win & Lose Together (We prefer winning!), Take Ownership, We Are Transparent, and AspireClojure  to be Customer-Obsessed. Everything we do at Zoro is centered around delighting our customers. It's a natural extension of our company culture and how we care for each other. We believe when we act in ways that are consistent with these values, we can solve any technical challenge that lies ahead of us. As a Zoro employee, you can expect to work with smart, energetic people, learn something every day, and be valued for your perspective.

Zoro is dedicated to fostering an environment where people of all backgrounds and beliefs are represented, and all team members can be confident that their experiences and perspectives are valued. Zoro aims to empower all employees to learn about, raise awareness, and promote diversity and inclusion through all of our workplace interactions. Zoro is a place where everyone can learn, grow and thrive.

We recognize the courage and effort it takes to apply for your next opportunity. We also recognize that there is rarely such thing as a perfect candidate. Even if you do not meet every qualification, we still encourage you to apply -- we do not want to miss out on meeting the next person who could emerge as a key contributor to our business and culture.


Zoro is an Equal Opportunity Workplace and an Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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