Who we are

Founded in 2011, Pindrop is the leading provider in security and identity verification/authentication, for voice. As the industry experts of vocal verification, the company's "acoustic fingerprinting" technology enables major global banks, top-tier healthcare providers, and leading retailers etc. to detect fraudulent calls and authenticate legitimate callers, helping customers eliminate financial losses seamlessly.

Pindrop’s technology analyzes over 1,300 different features helping us identify the uniqueness of a device and the caller. Our "acoustic fingerprinting" technology integrates with companies internal systems and identifies people's voices, locations, devices, and more. This data is added to a database for future reference to help separate legitimate callers from scammers. Pindrop’s technology creates a unique fingerprint tied to the call. This fingerprint will identify a fraudster (or legitimate customer) regardless if the voice is manipulated, the number is changed, or even if the caller is changed (as in a fraud ring or fraud call center). No other solution can do this, and the validation of customer identity is completely non-intrusive.

Today Pindrop’s core business, “Agent”, is growing at 40% YoY, while our emerging business, “IVR”, is growing 400-500%, and our rapidly emerging IoT business is showing strong early indications. Headquartered in Atlanta, GA, Pindrop has raised over $223M in capital by premier VC’s including Andreessen-Horowitz, IVP, and CapitalG.

What you’ll do 

• You will be working with a group of enthusiastic data scientists/machine learning researchers to develop end-to-end machine learning solutions, which will be used to improve customer experiences of our product(s). 
• You will have the opportunity to apply cutting-edge algorithms in various applications of voice security.
• Research the latest Machine learning, Deep learning, and related academic papers and test nascent ideas which can potentially solve new problems and enhance existing fraud/authentication solutions.
• Explore research problems to discover new topics/patterns to unlock new business opportunities and drive innovation.
• Work with product owners to revolutionize the product.
• Collaborate with engineering to deploy modeling solutions to the production system.

Your skill-set: 

• Masters/PhDs in a quantitative field (Computer Science, Mathematics, Engineering, Artificial Intelligence, etc.). 
• 5+ years of experience in a data science role.
• Experience with NLP applications and techniques is a plus.
• Strong Python skills.
• Experience with ML frameworks: PyTorch, TensorFlow, Keras.
• Experience with CNN Architectures: VGG, ResNet.
• Deep understanding of machine learning/statistical algorithms such as neural networks, boosting, and reinforcement learning. Experience with data visualization is a plus.
• Demonstrated ability to frame business problems into mathematical programming problems, leverage external thinking and tools (from academia and/or other industries) to engineer a solution, and deliver business insights.
• Self-driven, persistent, and team player with strong communication and leadership skills.
• True passion for data science and machine learning to consistently try out new ideas, and embrace challenges/opportunities.

What we offer

As a part of Pindrop, you’ll have a direct impact on our growing list of products and thus the future of security in the voice driven economy. We hire great people and take care of them. Here’s a snapshot of benefits we offer:

• Competitive salary
• Paid Parental Leave
• Company holidays
• Unlimited paid time off
• Pick your own Apple MacBook Pro
• Retirement plan with 401k match
• Health plans
• Continued education budget (certifications, conferences, etc.)
• Flex schedules
• Best in class tools
• Paid commuter options
• Fun outings to celebrate our accomplishments as a team
• All the good karma you can rack up for fighting bad guys (our conference rooms are named after the ones we’ve busted)

What we live by

Pindrop is driven by our DEPTH values. These are reflected in our goals and the base of our team’s peer awards.

Act with Deliberate urgency.

Create Evangelical customers.

Passionate about the fight.

Playing for the Team.

Make Hard easy.

Pindrop is an Equal Opportunity Employer

Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.

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