Sr. Technical Program Manager (Data Science & Analytics)

Sr. Technical Program Manager (Data Science & Analytics)

TuneIn is continuing to hire for all open roles with all interviewing and on-boarding done virtually due to COVID-19. Everyone new to the team, along with our current employees, will temporarily work from home until it is safe to return to our offices.
TuneIn HQ – San Francisco, California
NO INTERNATIONAL or Corp-2-Corp candidates will be considered

At TuneIn, we are reinventing listening for a connected world, with live sports, up-to-the-minute news, curated music, millions of podcasts, and over 120,000 streaming radio stations—streamed to tens of millions of customers through our mobile and web apps, and our unmatched platform of hundreds of consumer device and service integrations. From smartphone to smart speaker to electric car, TuneIn delivers live and on-demand audio from voices you trust wherever you want to listen. 

The Role
As Sr. Technical Program Manager, you will be the orchestration lead managing cross-functional teams across multiple geographic borders to deliver product experiments, business analysis, predictive insights as well as data-driven products and services. This is a critical position where your work will have an immediate impact on business decision-making, content offering, and product features.  Data Science’s output is central to conversion rate optimization, battling churn, increasing monetizable ad inventory, improving content discovery, and offering increasingly engaging content and high quality experiences. 

Who You Are

    • Relentlessly focused on data and hypothesis driven decision making to create the best experiences for TuneIn’s users
    • Someone with a bias for action and quick iteration as opposed to perfection
    • A quick learner, who is able to work independently, multitask, and drive your own projects
    • Someone who values the integrity of your work, sanity checks analyses before drawing conclusions, and pays attention to the details of your data visualizations.
    • Able to maintain strong stakeholder relationships across time zones
    • Comfortable with ambiguity
    • An effective communicator and collaborator who can synthesize insights from multiple stakeholders across product, engineering, and design to deliver purpose-built models and tools that provide easily interpretable and actionable results
    • A team player who can inspire teams to deliver together, embodying the idea that the whole is greater than the sum of the parts
    • Passionate about radio and digital products, and as excited about TuneIn as we are

What You'll Do

    • Lead multiple cross-functional programs with multiple engineers, PMs, analysts and business stakeholders to deliver products and objectives in a fast-paced and complex environment
    • Develop strong partnerships with data engineering, product management, data science and executive leaders to drive focus on strategic and tactical program objectives
    • Drive teams and individuals in planning and executing roadmaps, releases, and programs
    • Build strategic relationships with key technology and business leaders to ensure program success
    • Lead efforts to identify risks, resolve key program conflicts, and establish appropriate resolution paths
    • Create a collaborative work environment that cultivates shared understanding, transparency, mastery, autonomy, innovation and continuous learning
    • Fill in gaps across roles and functions as needed, performing as an adaptive problem solver
    • Develop and execute a change management and communication plan and engage with the stakeholders to report progress and raise issues
    • Exhibit a high tolerance for context switching and interruptions while remaining productive and able to provide effective guidance

What We Are Looking For

    • Bachelor’s degree in computer science or a related field
    • Minimum 7 years of experience in program management, ideally working with data engineering and analytics teams
    • High sense of ownership and a focus on building fast without sacrificing quality
    • Expertise in leading without authority and working with key stakeholders and peers
    • Experience building broad, large-scale communications plans
    • Love for Data and taking chaos and turning it into something actionable
    • Agile/ Scrum / SAFe process acumen, with practical experience as a scrum master and/or release train engineer
    • Knowledge of SDLC, data engineering, data modeling, data warehousing and big data platforms
    • Working knowledge of modern program management, analysis, and reporting tools such as Trello, Jira, Confluence, and MS Office
    • Experience with time series forecasting, clustering algorithms, and machine learning models.
    • Experience with data-driven business operations like product experimentation, digital marketing, audience management, content personalization, ad tech, and multi-channel CRM

Our Compensation & Benefits

    • TuneIn offers attractive compensation packages (salary, bonus and equity).
    • We offer generous benefits, including 100% coverage of all health plans for employees and dependents regardless of which medical health plan you choose. 
    • Dental and Vision plan coverage
    • Flexible paid time off policy, plus 14 paid holidays (2021)
    • 401k Plan
    • Wellness stipend/Cell phone subsidy/Trainings and educational spending pet insurance, more.
About TuneIn

TuneIn, the leading live streaming and on-demand audio service, brings together live sports, news, music, podcasts and radio from around the globe. With 75 million monthly active users, TuneIn is one of the most widely used streaming audio platforms in the world. TuneIn broadcasts over 100,000 owned & operated and partner radio stations, and boasts more than 5.7 million podcasts. With premiere distribution across 200 platforms and connected devices, TuneIn empowers listeners to ‘hear’ what they love wherever ‘here’ might be. TuneIn Premium subscribers also unlock exclusive access to commercial-free news from top networks like CNBC, CNN, FOX News Radio and MSNBC, as well as commercial-free music channels for every mood and activity. For more information please visit us at or follow us on Facebook, Instagram, or Twitter.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within TuneIn. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
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