Capacity and Forecasting team is looking for a team-member with strong analytical, technical, and consultative skills. The team is tasked with supporting GRM Claims and Service organizations through capacity modeling, forecasting, and delivering optimized insights on key operational and strategic questions. As an Analyst in the Capacity Modeling and Optimization team, you will develop and maintain a suite of capacity optimization models, and partner with stakeholders to jointly align on the design, recommendations, and the trade-offs.

As an Advanced Analytics Analyst you will perform business research that’s designed to improve business processes and support decisions that contribute to the growth of profitable business.

Responsibilities:

• Conducts research within Liberty Mutual and/or externally to obtain information such as financial data, product or market profiles, or business process flows.
• Works with other departments, conduct interviews, or conduct primary or secondary research if information is not readily available.
• Compiles information and analyzes qualitatively and/or quantitatively, developing software applications/models and conducting follow up and data verification as needed.
• Analyze feasibility, cost ramifications, economies, or other aspects of planned or potential programs.                                                   
• Based on analysis, develops reports, proposals for action or implementation plans as necessary and presents supervisor or manager.
• Communicates with other departments as necessary.
• Works with other departments to coordinate interdepartmental activities in order to ensure that Liberty meets customer expectations.                      
• Resolves problems as needed to ensure that customers receive prompt, efficient service in accordance with company policies.
• Learns how operational processes work, and able to create mathematical models to represent these processes.
• Meets with supervisor to discuss project status and present recommendations performs special projects as requested.
• Uses Excel and/or Python to build optimization and simulation models.

Job Specifications:

Reference: 2022-53119
Category: Analytics
Primary Location: Remote
Additional Locations: Boston, MA;
Schedule: Full-Time

Salary: USD-$75,000.00-–-$95,000.00-/-Year
Education Level:
Travel: As Needed