Shippo
San Francisco
51-200 employees
We help eCommerce merchants grow by empowering them with the #1 shipping solution tool needed to save time and money.
Prior Listings
Analyst, Strategy & Operations
Analyst, Strategy & Operations
This job is no longer open
Before you read on, take a look around you. Chances are, pretty much everything you see has been shipped, often multiple times, in order to get there. E-commerce and parcel shipping volumes are exploding but so are customer expectations about shipping speed and cost. Managing shipping and logistics operations to meet increasingly exacting demands is an extremely hard endeavor, especially for SMBs who can be left in the dust by larger and far more sophisticated competitors. But this does not have to be so.
At Shippo, our goal is to level the playing field by providing businesses with access to shipping tools and terms that would not be available to them otherwise. We lower the barriers to shipping for businesses around the world, and move shipping from a pain point to a competitive advantage.
Through Shippo, e-commerce businesses, from fast-growing brands to mom-and-pop shops are able to connect to multiple shipping carriers around the world from one API and dashboard, and seamlessly run every aspect of their shipping operations, from checkout shipping options to returns.
Join us to build the foundations of something hard yet meaningful, roll up your sleeves, and get important work done everyday. Founded in 2013, and funded by top-tier investors like D1 Capital Partners, Bessemer Venture Partners, Union Square Ventures, Uncork Capital, VersionOne Ventures, FundersClub, we are a fast-growing and proudly distributed Unicorn with hubs in San Francisco and Austin. We are also featured in Wealthfront’s Career Launching List and Forbes’ Cloud 100 list of fast growing startups.
As an Analyst for Strategy & Operations, you will be responsible for monitoring metrics and managing performance on a day-to-day basis and making strategic recommendations based on data. You will primarily support the product carrier partnerships team while working cross functionally with growth, design, product and engineering teams to drive initiatives and be the champion of analytics standard methodologies, validated techniques, and decision-making.
Responsibilities
- Drive data reporting and analysis efforts in support of meeting and exceeding short term and long term growth targets
- Define key performance indicators for monitoring day-to-day customer health metrics
- Establish procedures to obtain, archive, and manage data for data analysis (e.g., shipping volume) to generate actionable insights
- Identify new methods to improve/automate data collection, analysis, reporting, and processes
- Develop insights and recommendations to drive the product roadmap revenue growth opportunities
- Perform research on industry and competitive trends to support strategic roadmap
Requirements
- Degree in a quantitative discipline, such as Computer Science, Engineering, Math, Economics, Statistics
- 2+ years of experience in a data analysis function, preferably in support of product and marketing
- Expert level experience in writing complex and efficient SQL queries
- Expert level experience in analyzing data in Excel and other analytics tools
- Experience with online reporting portals and tools, such as Google Analytics, Looker and Tableau
- Extremely data-driven and detail-orientedHighly quantitative and analytical; experience applying the scientific method
- High curiosity and hunger for innovation
- Strong communication skills, verbal, written, and visual
- Experience working in the e-commerce/logistics space and management/strategy consultancy is a plus
- Bonus if you have M&A experience
Benefits and Perks
Medical, dental, and vision healthcare coverage for you and your dependents. Pets coverage is also available!
Flexible policy for PTO and work arrangement
2 weeks shut down during summer and winter
3 VTO days for ShippoCares volunteering events
$2,500 annual learning stipend for your personal and professional growth
Charity donation match up to $100
Fun team events outside of work hours - happy hours, “escape room” adventures, hikes, and more!
This job is no longer open