Analytics Manager

Analytics Manager

This job is no longer open
Loop is in the unparalleled position to provide data to our merchants that no one else can replicate. Data will be at the core of everything we do and some of our most critical work as we grow. Our future is to create data-based products that use modern techniques to deliver data and invaluable insights. We're establishing the conditions to allow anyone to independently answer most of their business questions, and you'll help develop the frameworks and culture that reward the effective utilization of data across the organization while guiding the Analytics team on strategic projects.

The Data Team is part of the Engineering department and is responsible for analytics, data platforms and data engineering, and data science. Our work mainly involves:
- Building enterprise-wide data models for on-demand, tactical, strategic, and self-service data analysis
- Maintaining, updating, and expanding the data platform
- Developing data products
- And advanced analytics initiatives for internal and external users.

As part of the Data Team, the Analytics team works in a hybrid operational model performing analyses for specific business functions such as Marketing, MX, Product, and Finance. The data used in this work comes from dbt models curated by the Analytics Engineering team, and depending on scope, recurrence, and audience, results are usually shared using either Hex or Looker.

As an Analytics Manager at Loop, you'll significantly impact our ability to solve merchant problems and fulfill merchant needs. The Analytics team is doing fantastic work, and you'll help to increase the visibility of that work. If you understand the importance of leading by example and can guide and coach analysts in their most critical work, this might be the right place for you.

Loop HQ is a state-of-the-art office located in Columbus, Ohio, and more than half of our team works remotely across the United States and Canada. You can choose to join us in the Columbus office or stay fully remote in this role.

Our tech stack: Fivetran, dbt, GBQ, Looker, Secoda

What You’ll Do:

    • Coach the analysts and develop personal growth opportunities. 
    • Advance the team's analytical skills by providing technology and process guidance.
    • Help manage large, strategic projects.
    • Prioritize the team's work in an agile fashion.
    • Write high-quality code (i.e., reliable, readable, efficient, testable), provide quality code reviews, and create comprehensive tests and documentation. 
    • Partner with Data Engineering and Analytics Engineering to help build data models and pipelines in support of analytics initiatives

Your Experience:

    • 5 years of hands-on experience as a data analyst.
    • 2 years of demonstrable experience leading and managing the day-to-day work of an analytics team.
    • Expert-level skills in writing and optimizing complex SQL. 
    • Solid Python or R programming skills applied to data analysis.
    • Hands-on experience working with analytics platforms, preferably Looker. 
    • Knowledge of statistics and its applications in data analysis.
    • Understanding of predictive analytics techniques such as linear and logistic regression, decision trees, KNN, k-means, etc. 
    • Experience working in an Agile environment.
    • Experience with all aspects of hiring/recruiting.

Nice-to-have Experience:

    • Familiarity with dbt and ETL.
    • Ability to create effective business partner relationships.
    • Ability to develop complex analytics project plans and execute independently.
    • Great storytelling skills – can write knowledge posts and explain data findings in business terms.
In a perfect world, Loop wouldn't exist. If we had our way, we'd live in a world where we're mindful about how we consume, we love every product we own, and we share values with the brands who create them. In reality, commerce isn't perfect and often breaks. Loop creates second chances.

We're starting by revolutionizing the post-purchase experience. We've taken one of the most fragile commerce interactions - returns - and turned it into something consumers actually love, and that deepens our connection to brands and products.

We take connection seriously on the inside, too. We're building a work experience that allows you to Be A Human First and prioritizes empathy and wellbeing. We view Loop as a special place in your career to shape the future of an industry and become a better person while doing it. You can grow faster here in a shorter amount of time - we'll give you space and trust you to fill it.

Learn more about us here:

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This job is no longer open
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