Loop
Columbus, OH
51-200 employees
We believe that brands have a profound power to build connectivity through e-commerce. We're working to change commerce for the better!
Director, Data and Analytics
Director, Data and Analytics
This job is no longer open
As the first ever Director of Analytics to join Loop, you will be a catalyst for helping Loop evolve into a data forward organization.
Right away, we’ve listed what we think you’ll be spending your time on. We’re growing fast, and growth means the challenges we’ll work on together will change as we lead Loop through new and different phases.
This is an indispensable role with us, so we’ll be looking for you to have examples of when you’ve tackled these challenges throughout your career. We’ve laid out the experience we think is important to set you up for success in this role. But, we appreciate that different humans will solve problems in different ways, so we don’t expect you to fit exactly in a box of requirements.
Loop HQ is a state-of-the-art office located in Columbus, Ohio, and more than half of our team works remotely across the United States and Canada. You can choose to join us in the Columbus office or stay fully remote in this role.
What You’ll Do:
- You’re the first person to hold this title at Loop, but will not be the first Data human. You’ll join an already existing (and awesome!) team, who you’ll enable to grow and operate more effectively through planning, reporting, systems and processes.
- Understand strategic priorities and business questions where analytic guidance is needed. Develop project plans to tackle key questions and provide direction and guidance based on data and analysis, enabling Loop to hit short and long term goals.
- You will drive strategic progress against two key fronts: building out our initial data platform and tools, and growing a team of analysts that can use these tools to deliver high value data capabilities to the organization.
- Oversee the adoption and utilization of our data collection and data visualization tools. We’re currently using AWS Aurora, DynamoDB, BigQuery by GCP, Looker and Stitch, along with other native capabilities of AWS.
- We’re an early stage company, you’ll wear many hats in this role and be responsible for owning both strategy and execution.
- Lead by example and “be a human first” to motivate and mentor members of the Data team, consistently supporting them to make everyone around you better humans.
- Build a strategic roadmap to grow the Data team for scale and contribute to the overall success of Loop.
- Partner with the People team to hire awesome, incredibly talented data analysts,data engineers, ML engineers and eventually data scientists.
- Initiate innovative efforts to mature our tools, systems, and processes to promote scalability.
- You can appreciate the balance between collaboration, consensus, and empathy, yet understand that sometimes there needs to be a bias for action based decision making that you must align yourself with.
- Elevate the culture at Loop by demonstrating behaviors that align with our core values.
Your Experience:
- You have 7+ years of experience in analytics, data engineering, machine learning, big data, or other data related roles.
- 5+ years of your career has involved leading teams and managing people in the data and analytics space.
- If you’ve worked in e-commerce, that is a huge plus for us.
- You’re a champion of data, and can share some examples with us of how you’ve driven key business results by enabling the use of data in your organizations.
- You’ve worked at a startup company (or a few) and know what it means to make it through the various stages of rapid growth.
- You have examples to share of how you’ve successfully influenced and managed broad stakeholder priorities.
- Experience with SQL, ETL, Python, R, or Software Development is desirable, but not a deal breaker.
- Have an attitude that truly nothing is “not your job.” You should feel excited by the need to act like an owner to solve problems and dig in, wherever needed.
- Created exceptional partnerships with your internal partners, and quickly became one of their favorite people to work with.
More About You:
- You have a history of making your role better than you found it by proactively seeking coaching, and creating and continuously improving expectations, processes, and supporting content.
- You lean in to continuous improvement and an agile environment - experiment, measure, reflect, and iterate.
- You have examples of having crucial conversations, such as giving feedback to a boss, customer or peer, admitting a mistake with humility and vulnerability.
- You can speak to the times you left things better than you found them, and negotiated with your team and stakeholders over doing things differently and how it helped.
- You have examples of times when a team decision didn’t go the way you wanted, but you still were able to fully commit to the direction and drive progress.
In a perfect world, Loop wouldn't exist. If we had our way, we'd live in a world where we're mindful about how we consume, we love every product we own, and we share values with the brands who create them. In reality, commerce isn't perfect and often breaks. Loop creates second chances.
We're starting by revolutionizing the post-purchase experience. We've taken one of the most fragile commerce interactions - returns - and turned it into something consumers actually love, and that deepens our connection to brands and products.
We take connection seriously on the inside, too. We're building a work experience that allows you to Be A Human First and prioritizes empathy and wellbeing. We view Loop as a special place in your career to shape the future of an industry and become a better person while doing it. You can grow faster here in a shorter amount of time - we'll give you space and trust you to fill it.
Learn more about us here: https://loopreturns.com/careers.
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This job is no longer open