Loop
Columbus, OH
51-200 employees
We believe that brands have a profound power to build connectivity through e-commerce. We're working to change commerce for the better!
Senior Data Analyst
Senior Data Analyst
This job is no longer open
Does shaping the rapidly growing ecommerce landscape excite you? Do you want to be a part of a growing new startup with a vision of making returns easier for millions of customers worldwide? Do you get excited by combing through data to derive insights and enable the business leaders to make better decisions?
Loop is changing the way brands and their customers think about the online shopping experience. We help ecommerce brands build better customer relationships through one of the most fragile interactions: returns. We believe that true customer love for a brand is built after the purchase, and that transforming pain points into delightful experiences is the path to becoming an unforgettable brand.
We’re growing fast, and growth means the challenges we’ll work on together will change as we lead Loop through new phases. We are committed to continually acquiring new information, and iterating. Bring your direct experiences to build the foundation for Loop’s data infrastructure. But more importantly, bring your philosophy and principles, and most importantly, bring your curiosity. Change is healthy!
Data function is still relatively new to Loop and the potential of what we can achieve with data is unlimited. We’ll be looking for you to roll up your sleeves and make sense of merchant and consumers metrics that matter. We have laid out the key requirements for the role that we believe are important for this role below. But we appreciate that different humans will solve problems in different ways, so we don’t expect you to fit exactly in a box of requirements.
Our headquarter is located in Columbus, OH and we're committed to continue hiring remotely across the US and Canada. Either in-office or remote is an option for our role.
What You’ll Do
- You'll work closely with a broad group of stakeholders at Loop to understand.
- Understand business objectives and develop metrics to guide those objectives.
- Create tools, processes, dashboards and products that enable internal and external users to access high value information.
- Partner with business teams and engineering to create key performance indicators and new methodologies for measurement.
- Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format.
- Translate data into actionable insights.
- Analyze data using data tools such as Looker, Tableau, BigQuery, Redshift and SQL in order to identify business risks and opportunities.
- Ability to identify areas where data can have a positive impact on Loop's business & merchant value.
- Look around the corners to identify risks in a given solution, propose tradeoffs and escalate as needed.
- Work with engineering to define data pipeline requirements and establish data operations at Loop.
- Mentor and educate not only other members of the data team, but also non-data colleagues to be able to self-serve their analytics questions.
- Establish best practices for Loop's data definitions, usage and presentation. You align various functions within Loop to the same standards & meaning of data.
Your Experience
- 5+ years of relevant work experience in a role requiring application of analytic skills in a business analyst, data analyst or statistical analyst role.
- 5+ years of writing performant queries and digestible dashboard visualizations.
- Experience defining requirements and using data and metrics to draw business insights.
- Experience defining simple, intuitive and actionable metrics to focus decision making.
- Experience sharing insights and collaborating with senior leadership.
- Be self-driven, and show ability to deliver on ambiguous projects with incomplete data.
- An ability and interest in working in a fast-paced, ambiguous and rapidly changing environment.
- Experience with BigQuery or Redshift is a plus.
Loop has a dream for the future of commerce. We believe in a world where we're more mindful about how we consume, we love every product we own and we share values with the brands who create them. We know that building lasting connections between humans can be magic, and we're all rallying behind our vision to pioneer how to bring more of it to commerce.
We're starting by revolutionizing the post-purchase experience. We've taken one of the most fragile commerce interactions - returns - and turned it into something consumers actually love, and that deepens our connection to brands and products.
We take connection seriously on the inside, too. We're building a humane work experience that prioritizes empathy and wellbeing. We view Loop as a special place in your career to shape the future of an industry and become a better person while doing it.
Connection matters now more than ever before, and this is only the beginning. Learn more about us here: https://loopreturns.com/careers.
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This job is no longer open