Does shaping the rapidly growing ecommerce landscape excite you? Do you want to be a part of a growing new startup with a vision of making returns easier for millions of customers worldwide? Do you get excited by combing through data to derive insights and enable the business leaders to make better decisions?
Loop is changing the way brands and their customers think about the online shopping experience. We help ecommerce brands build better customer relationships through one of the most fragile interactions: returns. We believe that true customer love for a brand is built after the purchase, and that transforming pain points into delightful experiences is the path to becoming an unforgettable brand.
We’re growing fast, and growth means the challenges we’ll work on together will change as we lead Loop through new phases. We are committed to continually acquiring new information, and iterating. Bring your direct experiences to build the foundation for Loop’s data infrastructure. But more importantly, bring your philosophy and principles, and most importantly, bring your curiosity. Change is healthy!
Data function is still relatively new to Loop and the potential of what we can achieve with data is unlimited. We’ll be looking for you to roll up your sleeves and make sense of merchant and consumers metrics that matter. We have laid out the key requirements for the role that we believe are important for this role below. But we appreciate that different humans will solve problems in different ways, so we don’t expect you to fit exactly in a box of requirements.
Our headquarter is located in Columbus, OH and we're committed to continue hiring remotely across the US and Canada. Either in-office or remote is an option for our role.
Loop has a dream for the future of commerce. We believe in a world where we're more mindful about how we consume, we love every product we own and we share values with the brands who create them. We know that building lasting connections between humans can be magic, and we're all rallying behind our vision to pioneer how to bring more of it to commerce.
We're starting by revolutionizing the post-purchase experience. We've taken one of the most fragile commerce interactions - returns - and turned it into something consumers actually love, and that deepens our connection to brands and products.
We take connection seriously on the inside, too. We're building a humane work experience that prioritizes empathy and wellbeing. We view Loop as a special place in your career to shape the future of an industry and become a better person while doing it.
Connection matters now more than ever before, and this is only the beginning. Learn more about us here: https://loopreturns.com/careers.
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