This is an engagement through Upwork’s Hybrid Workforce Solutions (HWS) Team. Our Hybrid Workforce Solutions Team is a global group of professionals that support Upwork’s business. Our HWS team members are located all over the world.

Work/Project Scope: 

• Monitor business health metrics and build performance dashboards to empower partners with access to data and insights
• Perform deep dive analysis to identify the key drivers of business performance
• Define the metrics teams use to evaluate their success, perform analysis to understand the impact on growth and track progress toward those results
• Become the authority on user behavior for our core Marketplace business unit, applying data science techniques and analytical skill to unearth deep insights on the customer journey
• Present insights and recommendations in key meetings and business reviews with our product leadership

Must Haves (Required Skills):

• Ability to drive analytics projects end-to-end in a fast-paced environment
• Strong SQL skills
• Proficiency in one or multiple BI tools such as Looker or Tableau
• Working knowledge of, or interest in, data science techniques (causal inference, A/B testing) a plus
• Proficiency in Python or R a plus
• Previous experience in a marketplace or ecommerce business a plus

Upwork is proudly committed to fostering a diverse and inclusive workforce. We never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.   

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