Data Analyst

Remote, US 

The Customer Support team at Invitae is responsible for engaging with all customer types from patients to clinicians to partners.  We strive to provide an exceptional customer experience while also building scalability into our business operations.  We rely heavily on data to guide our objectives related to efficiency improvement and performance management, 

We are looking for an internally motivated, detail-oriented, team player to support the business analytics needs of our group.   

What you'll do: 

• Strategic Analysis & Financial Modeling - Working both independently and cross-functionally, help the company make and implement important business decisions by preparing operating and financial models and related written materials detailing your assumptions, considerations, recommendations, and alternatives.  Requires proficiency in Return on Investment, Break Even analysis, and similar models for corporate-, program- and project-level decision making and performance tracking.
• Performance tracking, reporting, and deviation analyses - In direct support of one or many of Invitae’s core business units, prepare detailed analyses explaining not just the “what” of performance vs expectation (aka Budget vs Actual, which our finance team provides) but the “why” or “how” of what happened and what, if anything, our response should be in driving the business forward. Requires financial analysis and modeling skills; also benefits from using other analysis or BI tools (Tableau/Looker/PowerBI/etc, SQL or similar).
• Independent thinking and problem solving - We are also asked to analyze all sorts of business situations both inside and outside the company.  This requires someone who can think for themselves, attack - and enjoy! - challenging problems, and learn/understand new topics.  Robots need not apply.
• Analytics - Design and maintain business intelligence reports that further business goals and optimize effectiveness. This requires working with specific teams to understand their business requirements, and create reports that exhibit high clarity, maintainability, and reliability.

What you bring: 

• 3-5 years in a data analytics role preferably in a startup environment where you’ve been exposed to multiple different types of business needs.
• High proficiency in (and takes joy in) building out models in Excel / Google Sheets
• 2+ years experience with Tableau Server/Desktop and Looker
• High proficiency using SQL
• Adept at learning new software and technologies, which inevitably change in a fast-paced environment
• Continually seeks solutions with the most positive business impact; doesn’t simply execute instructions
• Excellent data visualization skills (portfolio desired)
• High attention to detail; uses rigorous quality control measure to test work appropriately
• Excellent communicator; facility with user training and education.
• Detail-oriented, proactive, flexible and able to handle multiple projects simultaneously
• Thinks independently, and enjoys challenging problems.
• Is collaborative, humble, team-first, constantly learning and improving

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