See yourself at Twilio

Join the team as our next Data Analyst, People Data

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

Twilio is growing rapidly and seeking a Data Analyst, People Data. In this role, you’ll play a critical role in building internal data analytic HR products to support various teams across the organization. You’ll work directly with various HR teams to understand their data needs, develop a project project plan, extract data from various sources, and provide data insights. 

Responsibilities

In this role, you’ll:

• Build and design analytics solutions
• Leverage Snowflake and Tableau to empower and enable teams with data insights
• Build Dashboards using Tableau to support the business needs
• Write SQL queries to extract, stage, and deploy data

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 4+ developing analytics solutions
• 4+ years experience querying data (SQL or similar)
• 4+ experience developing in data visualization tools such as Tableau, including dashboard development
• 4+ years experience in stakeholder management
• Experience developing robust ad-hoc reports that are easy to understand
• Experience explaining data analyses to cross-functional teams who are not focused on analytical work
• Experience in working with HR teams and HR data
• Experience communicating with and influencing technical and non-technical audiences 

Location 

This role will be based in the United States anywhere but the Bay Area office 

This role will be remote

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

(Location dependent information)

*Please note this role is open to candidates outside of Colorado as well. The information below is provided for those hired in Colorado only.

*If you are a Colorado applicant:

• The estimated pay range for this role, based in Colorado, is $90,320.00-$112,900.00 Additionally, this role is eligible to participate in Twilio's equity plan.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio’s equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.