Location:

ABOUT THE JOB (JOB BRIEF):

This position is part of an elite team of data SMEs within Enterprise Business Analytics that ensures the delivery of critical data for reporting, analytics & modeling used to enable faster decision-making and better understanding of KeyBank clients. The team responsibilities include:

• Making it easy for analytic, modeling & reporting team to find, understand and use data assets
• Aggregating disparate data sets into one cohesive asset which can answer business and analytical questions
• Developing KPIs in conjunction with business and analytics partners and finding the data needed to report on those KPIs
• Preparing for and managing changes in the data landscape
• Building reporting assets so recurring business and analytical questions can be answered quickly and efficiently

The Senior data & Business Intelligence Associate is primarily responsible for building data and reporting assets that combine a wide range of data sets to answer specific business questions. The associate is expected to engage with business and analytical partners across the full timeline of development, starting with requirements gathering and documentation; solution design, documentation, and validation; and presenting the solution to the end users. This process requires the associate to translate business needs into actionable data requirements, building against those requirements, and translating the result back to the business. A number of tools are used to build the data and reporting assets including SQL, SSIS, SAS, GCP BigQuery, Python, Tableau, and Cognos. Success criteria include: leveraging critical thinking, technical expertise, and anticipation of business needs from technology and business partners to provide reporting and analysis or implement process improvements; leading conversations with business partners and effectively communicate with all stakeholders; and providing solutions based on an understanding of impacts / intersections with other business partners and lines of business.

ESSENTIAL JOB FUNCTIONS:

• Provide moderate to more complex analysis and reports, leveraging critical thinking and business acumen to source and translate data into business intelligence insights, reports, and analysis that answer business problems
• Collaborate and lead conversations with business and technology partners to identify and understand analytic / business needs
• Automate and standardize data sets for analytical, modeling, and business partner end users by
  • Translating requirements into concrete data elements
  • Architecting robust data structures that will meet documented requirements
  • Developing process flows and standard work instructions
  • Recommending solutions and presenting findings to stakeholders
• Make process improvement suggestions
• Create and manage Agile Kanban cards to create transparency around work in process
• Effectively communicate key points to respective stakeholders, with the right amount of detail
• Develop relationships as a trusted advisor for analytics, modeling and reporting teams across the enterprise
• Review work product of junior staff; provide input, direction, and mentorship

REQUIRED QUALIFICATIONS:

• Master’s degree in Data Analytics, Business Management, Finance, Economics, Engineering, Computer Science, Management Information Systems, or Statistics (or other related field)  with at least 4 years of relevant experience; or Bachelor’s degree in Data Analytics, Business Management, Finance, Economics, Engineering, Computer Science, Management Information Systems, or Statistics (or other related field) with at least 6 years of relevant experience
• Proficient in:
  • Advanced Microsoft Excel / PowerPoint
  • Intermediate/advanced query writing/coding including complex joins
  • Intermediate/advanced data visualization
  • Analytical programming languages
  • Report and process automation
• Knowledge or Skill in:
  • Source systems
  • Process flow creation and documentation
  • Project management
  • Navigation of data warehouse and/or data supply chain
  • Analytical; Synthesizes complex or diverse information
  • Problem Solving

EXPECTED COMPETENCIES:

Communication: Solid written and verbal communication skills; organizes material for brevity, persuasiveness, and impact; Effectively communicates key points to respective stakeholders, with the right amount of detail; Proactively shares information beyond those at the table who may have a need to know; Comfortable in situations where conflict is present; Demonstrated presentation development and delivery skills; Ability to create presentations that include the right data/information and tell the right story

Leadership: Emerging leader across team; Serves as a role model – may coach and develop others; Provides direction / mentorship to junior staff

Partnering / Influencing: Proven relationship building ability; Strong interpersonal skills; Can lead the conversation with business partners; Sought out to by business partners and team members; May coach and develop relationship building skills in others; Developing comfort with influencing and consulting typically with mid-level leaders

Business Acumen: Understands assigned LOB strategy; Knows our industry, competition, and competitive environment; Possesses intellectual curiosity; Understands key drivers of financial results and business impact; Developing understanding of how business works

Critical Thinking / Problem Solving: Leverages critical thinking and business acumen to provide solutions to increasingly more complex problems; Ties work with understanding of impacts / intersections with other business partners / LOB; Aware of potential pitfalls with each recommended solution; thoroughly vets and thinks through options before making a decision.

#LI-Remote

COMPENSATION AND BENEFITS

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties.

KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.