Because you belong at Twilio.

The Who, What, Why and Where

Twilio is growing rapidly and seeking a Data Scientist to be an individual contributor to the analytics team for the NAMER (North America) finance team. The person in this role will be working with cross-functional partners in developing topline metrics ; performing exploratory analysis on customer LTV, sales productivity, quantifying impacts for any product improvement or launch; and build & own analytical frameworks that guide the financial roadmap. 

Who?

More specifically, we are looking for candidates with the following skills and experience: 

• BS/MS/PhD in a quantitative discipline: statistics, operations research, computer science, informatics, engineering, applied mathematics, economics, etc.
• Experience building data sets, pipelines, and models in Data warehouse
• 4+ years of experience working in product/finance analytics or data science 
• 2+ years of experience with metrics, A/B testing and experimentation
• Expert level SQL and Python skills and dashboarding skills in tools like Looker or Tableau
• Familiarity with statistical modeling and statistical programing languages like Python or R 
• Excellent communications skills, with the ability to synthesize, simplify and explain complex problems to different types of audience, including executives

What?

As a Data Scientist, you will live the Twilio Magic values:

• WRITE IT DOWN: Develop insights and recommendations through exploratory analysis, hypothesis testing, analyzing results from experimentation, and building models  
• DRAW THE OWL: Work with cross-functional partners in Product, Sales, Finance, Engineering, and Operations on defining metrics, forecasting their targets and building attribution framework for achieving them 
• BE AN OWNER: Creatively leverage new and existing data to increase the effectiveness and efficiency of our decision-making infrastructure
• WEAR THE CUSTOMER’S SHOES: Define and monitor key metrics and market intelligence to derive insights and identify opportunities for existing and evolving products.

Why?

Finance Analytics plays a key part in building an increased understanding of our products, our customers, and our business so that we can help our teammates make better data-driven decisions. As part of the Finance Analytics team you will be working with product managers, sales analytics,  design, engineering, operations, sales and other cross-functional partners in developing metrics and KPIs, forecasting quarterly targets, conducting deep analyses, designing and monitoring experiments, and developing models to help make data-driven decisions. You will play an influential role in helping drive critical financial decisions. You’ll have an opportunity to work with high-caliber individuals to drive strategic and operational improvements at our company. 

Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.

Where?

We employ diverse talent from all over the world and we believe great work can be done anywhere. Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience, understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.

About Us

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

Colorado applicants: 

• The estimated pay range for this role, based in Colorado, is $99,360 - $136,620
• Non-Sales: Additionally, this role is eligible to participate in Twilio's equity plan.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio’s equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.