Truveris is a digital health company that partners with employers, brokers, and pharmaceutical companies to dramatically improve people’s ability to afford and access prescription drugs. With expertise and technology solutions that span across the prescription drug ecosystem, we deliver the outcomes people and businesses need to thrive.

We are on a mission to transform the pharmacy benefit industry and are backed by leading venture capital firms including Canaan Partners, First Round, New Atlantic Ventures, New Leaf Venture Partners, Tribeca Venture Partners and McKesson Ventures. In 2018, Truveris was ranked as one of the fastest growing technology companies in the U.S. by Deloitte, Crain's, and Inc.

Reporting to the Senior VP of Data & Analytics, the Director of Analytic Operations will be primarily responsible for the delivery of pharmacy claims-based analytics, particularly analyzing pharmacy benefit billing claims data for accuracy and contractual compliance.  The Director will lead the analytics team that is responsible for configuring and analyzing the results from a claims review system for a portfolio of clients, preparing client reports, reconciling system results to PBM results, and creating ad-hoc analytics to further analyze the data to answer questions and model scenarios. The Director of Analytic Operations will lead this team, develop expertise in the product, and position the team for further success through process improvement initiatives and collaboration with Client Success, Payer Operations, and Development. The ideal candidate will have both the analytical prowess and professional experience to serve as the “spiritual leader” of the TruGuard analytics staff while helping to achieve the company’s overarching business objectives.

 

This team operates in the NYC headquarters, but we are open to US-based candidates who have a strong track record of managing remote teams and the ability to travel every four to six weeks to NYC.

RESPONSIBILITIES

• Manage a growing team of analysts including responsibilities for hiring, training, and career development
• Oversee delivery for hundreds of TruGuard clients, including supervising configuration
• Drive high standard for quality through QA process an management process
• Enhance metrics/KPIs used for monitoring status, assessing time to delivery, and assessing process (using SalesForce)
• Identify process improvement opportunities to improve direct margins
• Identify platform improvements that will drive improved direct margins, partner with development on the design and testing of these improvements
• Partner with Payer Operations on efforts to drive more standardized contract language to impact direct margins
• With the Unified Data Platform (UDP) development team and the Client Success team, form a conversion strategy to move TruGuard Analytics to the new UDP-based platform
• Develop expertise in the TruGuard system, over time being able to contribute to QC efforts of senior analysts during peak-cycle times

QUALIFICATIONS

• 4-6 years experience performing healthcare analyses  
• 4-6 years management experience of an operational health care analytics team
• Proven expertise in process improvement initiatives in an operational health care analytics setting
• Experience in developing and monitoring KPIs
• Proven collaboration skills with development and client success teams
• Experience in partnering with analysts on their career development
• Effective verbal and written communication skills
• Demonstrated project planning/time management skills
• Demonstrated success managing remote teams if not based in NYC

Truveris provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.