Trusted, Inc. is the leading digital labor marketplace and workforce management solution for the healthcare industry. We are headquartered in San Francisco but we’ve taken a digital-first approach to building our workforce and the majority of our team resides across the US and abroad.

Trusted was founded in 2017 with a focus on the largest profession in healthcare: nursing. Since then, we’ve taken a process dominated by recruiters and phone calls and converted it to a fully digital experience, connecting nurses directly to job opportunities and handling benefits, payroll, onboarding, and compliance. Our platform provides full employer of record services for employers in all 50 states and the District of Columbia.

In 2020, we launched our proprietary staffing platform, Works. Works helps hospitals solve one of their biggest challenges: filling every shift in an environment where demand for healthcare services and labor costs are increasing exponentially. With Works, facilities can create their own on-demand nursing workforce and manage all the details from a single system. Using predictive insights and recommendations, Works helps hospitals react to fluctuations in demand, while its staffing marketplace creates competition to fill open job requisitions with high-quality, active talent.

Trusted has support from top institutional investors such as Craft Ventures, Felicis Ventures, StepStone Group, and Founder Collective, as well as healthcare innovators like Texas Medical Center, Mercy Health, Intermountain Ventures, Town Hall Ventures, and Healthbox. Most recently we closed a $149 million Series C round to fund our next stage of growth.

We’re looking for an experienced leader in Analytics who will own and scale our analytics and data department. This is a unique opportunity as you’ll be responsible for defining, building, and scaling our Analytics team to keep up with our rapid growth. The company is hungry for a leader who can build a function to provide clean, accurate, and dependable data into each team. 

You’ll iterate on our Analytics playbook, hire Data Analysts, and create a strategic plan to meet both the need we have today and that we expect in the next 6, 9, and 12 months.

Your responsibilities:

• Define the Analytics org and how it will operate to add value to Trusted: mission, KPIs, operating cadence, etc.
• Work with the VP, Marketplace to articulate a vision and roadmap for data & analytics strategy
• Build a team that can analyze large, complex, and loosely defined datasets to create actionable insights
• Leads the definition of how to collect the right sort of analytics, manage data privacy constraints, analyze the data, plan live data tests, and understand and interpret the results
• Maintain consistent and high quality data from source system, to warehouse, to BI tools to ensure accurate data along all stages of the pipeline
• Build/Buy and launch internal tools and reporting to allow all functional teams and leaders to be more data-driven in all of their decision-making
• Ability to effectively communicate actionable data-driven insights to all audiences and influence decision makers and roadmaps
• Develop predictive models using econometric and statistical techniques and machine learning algorithms, to forecast customer behavior and forward-looking company performance

Who you are:

• Technical: you’ve got deep domain expertise in Analytics & BI
• Systems Thinking: you’re excited about not just solving today’s problems, but in implementing systems and processes that will build a world class analytics function and enable Trusted’s business and analyst teams to succeed
• A Team Player: you enjoy partnering with cross functional teams and bringing your business acumen and technical skills to bear on a wide variety of problems; you’re able to communicate complex technical concepts to non-technical audiences
• Adaptable: you enjoy big, hairy, undefined problems and the process of bringing order to chaos; you’re energized by a rapid growth and fast-changing operating environment

You have:

• 9+ years of experience, with preferably 4-5 managing Data teams at high-growth companies
• BA or BS degree in a related technical mathematical field, or direct relevant experience
• Sr.-level experience working on Data projects for a wide variety of teams, like Product Management, Marketplace, Marketing, Finance, etc.
• Experience of building data analytics processes from scratch and optimizing existing infrastructure
• Ideally, experience within marketplaces
• Thrives in uncertainty and change that comes in a high-growth environment
• Attention to detail and the ability to effectively handle multiple priorities
• Demonstrated track record of success in creating process to support growth and performance improvement
• Working knowledge of ETL, automation scripts, data pipelines, and visualization tools
• SQL and data modeling experience

We offer:

• Stock options and competitive compensation package
• Paid vacation & sick time, paid family leave, and flexible work hours
• Employer-paid health insurance, vision, and dental
• Mindfulness and fitness reimbursement
• Monthly cellular phone reimbursement
• Employer-sponsored 401k

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