Chatbooks
Provo, UT
51-200 employees
Chatbooks is the ridiculously easy way to share, print, and enjoy your family memories.
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Junior Data Analyst
Junior Data Analyst
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About Chatbooks
Chatbooks invented the world’s first subscription photo book, which makes creating photo books “automatic” for its customers. By focusing on four core values—beyond easy, super affordable, great quality, and amazing service—Chatbooks has become a beloved brand of parents everywhere.
Here’s a little video about how Chatbooks started: https://youtu.be/5SW8_8CEvQo
Learn more in Chatbooks’ viral “Real Mom” video—100 million views and counting! http://bit.ly/2m9UYQr
About the Team
We have a high-performing ALL-STAR culture and team and are headquartered in Lehi, UT. We offer a competitive compensation package including salary, bonus, equity program, health benefits, mandatory PTO, and lots of flexibility.
The “Big Why” driving the company’s mission is to help strengthen families so Chatbooks co-founders Nate and Vanessa Quigley have deliberately created a company culture that’s supportive of employees’ whole lives. Their goal is that everyone on the team can put this mission into practice in their own lives, whether that’s flexibility to go to a child’s dance recital, hit up the gym during lunch, or go off-grid for a week to recharge.
Chatbooks strives to be an employer-of-choice for women and parents by offering flexible working options and strongly supporting women in leadership roles. Women currently make up 60% of the company’s leadership positions.
At Chatbooks, we have put incredible focus into building a team of high-performing “All-Stars.” All-Stars have 5 characteristics: Grown-Up (you manage yourself and your time & handle disagreements without drama), Ship (you get things out the door efficiently, and manage shifting priorities), Amazing (your work is simply AMAZING!), Optimistic (you share solutions instead of problems), and Kind (you’re consistently kind to teammates and partners). If this sounds like you, we’d love to talk!
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.
The Analytics Team
The Strategy & Analytics Team supports all groups across the business, including Product, Marketing, Finance, Operations, and Customer Support. Some of our team’s past projects include calculating the lifetime value of users to inform A/B test and advertising ROI, identifying users most likely to cross sell into new products, creating a customer quality score used for prioritizing customer support tickets, building a model for monitoring and improving costs, and working with our developers to improve app performance. Our data environment consists of a Snowflake reporting warehouse, several ETL tools, dbt for modeling, and Tableau for analysis and dashboarding. As a member of the Analytics team you’ll help serve data needs across the company while also being embedded within a particular product team.
Job Responsibilities
- Work with product, marketing and operations teams to answer analytical questions for each department
- Build business intelligence dashboards for internal leaders and stakeholders to track key performance indicators
- Assist Senior Strategy Analysts in project management of strategic initiatives
- Fulfill ad hoc data requests from all team members
- Create presentations and financial models to communicate new strategic ideas for internal departments
Qualifications
- Experience with Tableau (or another visualization tool)
- SQL skills (or demonstrated ability to learn quickly)
- Experience deriving actionable insights from data
- Good quantitative and analytical skills
- Strong communication & organizational skills
- Open to feedback and focused on constantly improving
Benefits & Perks You’ll Enjoy
- 100% Coverage of medical, dental, and vision, group life and long-term disability insurance
- Paid Holidays & Unlimited PTO with a requirement to take a minimum of 5 consecutive work days off every quarter
- Two week Winter Break
- 401k Match
- Company sponsored Work From Home Setup
- Generous paid Parental Leave
We are committed to providing an inclusive work environment—where we welcome, celebrate, and honor varying backgrounds, beliefs, and perspectives—because it makes our business better. We fully embrace diversity, equality, and inclusion as guiding principles as we build our company and grow our team. We are passionate about creating an amazing workplace where you can be yourself and bring your best self to work. Our commitment includes equal employment opportunities regardless of race, color, religion, ancestry, national origin, sexual orientation, age, gender, gender identity, disability, parental or pregnancy status, marital status, or veteran status.
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