Chatbooks
Provo, UT
51-200 employees
Chatbooks is the ridiculously easy way to share, print, and enjoy your family memories.
Prior Listings
Senior Data Analyst
Senior Data Analyst
This job is no longer open
About Chatbooks
Chatbooks invented the world’s first subscription photo book, which makes creating photo books “automatic” for its customers. By focusing on four core values—beyond easy, super affordable, great quality, and amazing service—Chatbooks has become a beloved brand of parents everywhere.
Here’s a little video about how Chatbooks started: https://youtu.be/5SW8_8CEvQo
Learn more in Chatbooks’ viral “Real Mom” video—100 million views and counting! http://bit.ly/2m9UYQr
About the Team
We have a high-performing ALL-STAR culture and team and are headquartered in Lehi, UT. We offer a competitive compensation package including salary, bonus, equity program, health benefits, untracked PTO, and lots of flexibility.
The “Big Why” driving the company’s mission is to help strengthen families so Chatbooks co-founders Nate and Vanessa Quigley have deliberately created a company culture that’s supportive of employees’ whole lives. Their goal is that everyone on the team can put this mission into practice in their own lives, whether that’s flexibility to go to a child’s dance recital, hit up the gym during lunch, or go off-grid for a week to recharge.
Chatbooks strives to be an employer-of-choice for women and parents by offering flexible working options and strongly supporting women in leadership roles. Women currently make up 60% of the company’s leadership positions.
At Chatbooks, we have put incredible focus into building a team of high-performing “All-Stars.” All-Stars have 5 characteristics: Grown-Up (you manage yourself and your time & handle disagreements without drama), Ship (you get things out the door efficiently, and manage shifting priorities), Amazing (your work is simply AMAZING!), Optimistic (you share solutions instead of problems), and Kind (you’re consistently kind to teammates and partners). If this sounds like you, we’d love to talk!
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.
The Analytics Team
The Strategy & Analytics Team supports all groups across the business, including Product, Marketing, Finance, Operations, and Customer Support. Some of our team’s past projects include calculating the lifetime value of users to inform A/B test and advertising ROI, identifying users most likely to cross sell into new products, creating a customer quality score used for prioritizing customer support tickets, building a model for monitoring and improving costs, and working with our developers to improve app performance. Our data environment consists of a Snowflake reporting warehouse, several ETL tools, dbt for modeling, and Tableau for analysis and dashboarding. As a Senior Data Analyst on the Analytics team, you’ll bring a unique blend of skills -- outstanding strategic thinking, superb technical ability, and a passion for problem solving. You’ll use these skills to help serve data needs across the company, while also being embedded within a particular product team. You’ll also act as a mentor and go-to-resource for more junior members of the team.
Job Responsibilities
- Act as a thought partner with individuals across the company (Marketing, Product, Finance, Ops, Customer Support, etc) to drive effective strategy and data-informed decision making
- Proactively identify ways we can drive additional value for our customers and business (and make them happen).
- Crunch through miles of data using SQL (Snowflake) and Tableau to find actionable insights and clearly communicate them to Chatbooks leadership and other team members.
- Help maintain and improve our underlying analytics infrastructure and tooling. (We currently use DBT, Snowflake, Fivetran, Pipelinewise, custom python scripts, and Tableau.)
- Work yourself out of a job by building automated data flows and enabling self-service analytics.
- Act as a resource and mentor to other analysts on the team
- Other duties as assigned
Requirements
- 3+ years of experience working with data
- Ability to extract, manipulate, and draw actionable insights from data
- Strong SQL proficiency and ability to work with data (eg you have no problem regularly leveraging CTEs, self-joins, window functions, etc)
- Proficiency in python for analysis, glue work, and orchestration
- A basic understanding of statistics and A/B testing
- Open to giving and receiving feedback and focused on constantly improving
Nice to have
- Experience with modern data warehousing and data visualization tools (Snowflake and Tableau, in particular)
- Experience building data models and an understanding of best practices for data modeling
- Previous experience mentoring/coaching other analysts
- Previous experience with machine learning and predictive analytics
- Excellent project management skills (communication, organization, getting buy-in, execution, etc)
- Expertise in a particular domain (product, marketing, operations, etc)
Benefits & Perks You’ll Enjoy
- 100% Coverage of medical, dental, and vision, group life and long-term disability insurance
- Generous paid Parental Leave
- Paid Holidays & Unlimited PTO with a recommendation to take 1 week off every quarter
- Two week Winter Break
- Stock option grants
- 401k/Retirement Plan
- Office Located in the heart of Silicon Slopes with the option to work 100% remotely
- Company sponsored WFH Setup
We are committed to providing an inclusive work environment—where we welcome, celebrate, and honor varying backgrounds, beliefs, and perspectives—because it makes our business better. We fully embrace diversity, equality, and inclusion as guiding principles as we build our company and grow our team. We are passionate about creating an amazing workplace where you can be yourself and bring your best self to work. Our commitment includes equal employment opportunities regardless of race, color, religion, ancestry, national origin, sexual orientation, age, gender, gender identity, disability, parental or pregnancy status, marital status, or veteran status.
This job is no longer open