Product Analyst, New Products

Product Analyst, New Products

This job is no longer open
BenchSci’s vision is to bring novel medicine to patients 50% faster by 2025. We’re achieving it by empowering scientists with the world’s most advanced biomedical artificial intelligence. Backed by F-Prime, Gradient Ventures (Google’s AI fund), and Inovia Capital, our platform accelerates science at 15 top-20 pharmaceutical companies and over 4,300 leading research centers worldwide. We’re a remote-first company recognized for our impact and culture as a Deloitte Tech Fast 50TM, CIX Top 10 Growth, Great Place to Work®, and top-ranked organization on Glassdoor. Learn more at

We are looking for a Product Analyst to join our team. Reporting to our Manager, BI & Analytics, you will uncover novel insights that answer critical business questions and guide strategic decisions by analyzing the full user journey. 

You will be a crucial member of our business intelligence and analytics team and a critical member of a cross-functional platform team comprised of scientists, engineers, product managers and designers. Working as an analytics subject matter expert, you will help grow our understanding of our end-users, measure product feature launches, and elevate our capabilities with new testing frameworks and methodologies. Ultimately, you will ensure BenchSci is empowered to answer critical business questions about our products and make continuous, data-driven improvements for BenchSci's end users. You will directly impact the success of new features that BenchSci ships and that excite you!

You Will:

    • Define, analyze, evaluate and re-define measures of success to evaluate product performance
    • Create measurement plans, set up tracking events and build reports to measure feature and product performance
    • Develop strategies and testing methodologies to unlock data-driven product improvements Partner with our Product Managers, UX and design experts to analyze and understand the intent of our end users
    • Collaborate with the entire business intelligence and analytics team to implement best practices for data capture, modelling and reporting
    • Utilize qualitative, quantitative, and customer feedback data to perform deep-dive analysis that uncovers novel insights Identify usage patterns within the product that impact key performance metrics
    • Take ownership of ongoing metrics reporting, along with product and feature specific dashboard creation
    • Use strong communication skills to present, articulate, and explain insight findings and recommendations
    • Work autonomously to achieve our outcomes and manage your timelines, prioritizing between planned analytics projects and ad-hoc data requests
    • Elevate our product analysis outputs by actively contributing to the evolution of our methodologies, experimentation frameworks, tools, and knowledge

You Have:

    • 2+ years experience in measuring the success of product feature launches and making data-driven optimization recommendations
    • Expertise in working with small sample sizes
    • Experience using qualitative data and customer feedback alongside quantitative data to provide insights
    • Proficient in SQL
    • Experience with product analytics tools (Heap, Full Story, Amplitude, Mixpanel, or similar)
    • Knowledge of  business intelligence tools (Tableau, Looker or similar)
Benefits and Perks:
An engaging remote-first culture that hires the best talent from around the world
A competitive compensation package that includes BenchSci equity options 
Comprehensive health and dental benefits with an emphasis on mental health
An annual Executive Health Assessment at Medcan for proactive health awareness
Three weeks of vacation plus an additional day for every completed year
Generous parental leave benefits with a top-up plan or paid time off options
Additional time-off: 2 weeks for Winter Holiday, every other Friday in July and August, your birthday, and more!
A $1000 work from home allowance to make your home setup perfect for you
An Oculus Quest 2 to connect with your team members in Virtual Reality
An executive coach for managers to assist in leading high-performing teams
Complimentary Headspace account to support mental wellness and focus
Complimentary genome sequencing from 23andMe to better understand your health through your DNA

Our Culture:
We believe culture is critical to success and invest accordingly. We live and promote our FASTT values of focused, advancement with speed, tenacity, and transparency. We work hard to maintain an engaging, supportive environment where everyone can do their best work. To learn more, read our culture deck.

Diversity, Equity and Inclusion:
We're committed to creating an inclusive environment where people from all backgrounds can thrive. We believe that improving diversity, equity and inclusion is our collective responsibility, and this belief guides our DEI journey. To learn more, read about our DEI initiatives.

Accessibility Accommodations:
BenchSci provides accessibility accommodations during the recruitment process. Should you require any accommodation, we will work with you to meet your needs.

This job is no longer open
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