Snapcommerce is a high-growth company that sits at the intersection of mobile commerce and fintech. Our flagship product, Snaptravel allows millions of users around the world to book their travel over messaging. We are currently in the scale-up phase of the company with plans to grow from ~150 employees to ~300+ employees as fast as possible while maintaining the competitive advantages and culture of being a startup.

With a high-performing team of world-class leaders, Snapcommerce thrives on tackling complex problems within AI, E-commerce, and Conversational Design to push the boundaries of the value we can add to our users’ lives!

At Snapcommerce, we pride ourselves on the performance-driven environment we’ve created for our team to prosper and excel. Our values are rooted in making data driven-decisions and risk-taking actions that add value to both the user and the company. Check out this article from our CEO, Hussein on Snapcommerce's Core Values to learn more!

We are looking for a Senior Data Analyst to join our growing team, working within Product. As a Senior Data Analyst at Snapcommerce, you will be responsible for using data to answer strategic questions and drive our business strategy and rapid growth. With a strong analytical and data-driven approach, you are an expert in quantitative analysis and will use your skills to help our team organize, visualize and understand large datasets relating to user behavior within our digital properties. This is an exciting and dynamic opportunity to take ownership in a role as you run analyses to find actionable insights, evaluate and recommend optimal marketing strategies, build dashboards for frequent performance monitoring of new features and tests, and generate ad hoc reporting across all three lines of business (snapshop, snapmoney, and snaptravel).

Challenges you will solve

• Data-driven Culture: you will be an ambassador for our data-driven culture, taking data and using it to answer business questions and drive strategy & decision making.
• Data Management: you will access, clean and organize raw data in a way that makes sense for you, your team and your stakeholders.
• Visualizations: you will help us to see and understand our data in a way that makes sense, creating automated dashboards and funnels for various internal teams.
• Hard Questions: your quantitative analysis will be an integral part of helping us to answer the toughest questions in our business, such as: Where can we improve the most? What is the best way to segment and track our users and their digital behavior? What can we learn through cohort analyses, regression models, etc? How should we prioritize different A/B tests? When are the results statistically significant? When do we pull the plug?

About You

• 3+ years of experience with design and development using modern BI/Analytic tools such as Looker, Snowflake and dbt to serve data to business users for guided and self-service discovery.
• Strong knowledge/ foundation in SQL and Python as well as Git.
• Aligned with hyper-growth culture at Snapcommerce.
• Strong communication skills across multiple teams and stakeholders with the ability to work independently and within a team.
• Ability to dive into the data to solve business problems, not just use data for reporting. For example experimentation, AB testing and data mining to uncover insights, predict and evaluate changes made to the marketing strategy.
• Perform analyses of rich datasets to track feature usage and performance, identify potential gaps and opportunities, and make recommendations.
• Ability to own a solution and lead projects end to end, including leading junior analysts and developers.
• Knowledge of growth analytics metrics such as cost per click, revenue per click, net revenue, impressions, click through rate, conversion, segmentation, LTV,  reach, engagement, order value, abandonment...etc.
• Can grow into a leadership role.
• Experience with Amplitude, Google Analytics, Heap, or other user flow tracking tools and the associated web data.
• Someone with strong curiosity and a keen interest in continued learning and teaching.

Perks and benefits

• We are a Remote-first company, we offer flexible working hours with complete work-from-home freedom and a guilt-free unlimited vacation policy
• Enjoy employee rewards, and travel discounts using SnapTravel
• Competitive salaries, equity options, full benefits from day one, wellness budgets, and paid development - we’ve got you covered!
• UberEats credits, meal budgets, special treats, and team lunches. When in the office, enjoy daily snack services and unlimited coffee, tea, and other drinks
• Supporting continued growth with Learning & Development, Diversity & Inclusion events, TED talk Tuesdays, and Lunch & Learn opportunities
• We welcome new additions with a generous EI top-up, parental leave, additional vacation, and a flexible return-to-work plan
• Game nights, Happy Hours, internal hackathons, team building games, workouts, and more

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.