Oscar
Actuarial Analyst II
Axios
Director of Product, Data
Dick’s Sporting Goods
Product Manager II - Reporting, Analytics, and Data/Athlete & Executive
Dick’s Sporting Goods
Product Manager II - Reporting, Analytics, and Data/Marketing, Loyalty & Personalization
Dick’s Sporting Goods
Product Manager II - Reporting, Analytics, and Data/Dick's Media Network
About Us
We are a San Francisco based company founded in 2003. Our mission is simple: we help people. We have democratized professional services by connecting customers with verified and vetted Experts who provide reliable answers at any hour and on any budget. JustAnswer members enjoy round-the-clock access to 12,000+ doctors, lawyers, tech support, mechanics, vets, home repair pros, and more. In the last 15 years, we have helped 10 million customers in 196 countries by answering more than 16 million questions. Our investors are Charles Schwab, Crosslink Capital, and Glynn Capital Management.
Our Culture
With 500+ employees spread around 3 continents and a Glassdoor rating of 4.5 (Oh yes, check it out here!), we are growing at an amazing pace. Our hiring criteria: Smart. Fun. Get things done. We love what we do and celebrate our success together with regular happy hours, team offsites and amazing holiday parties (think renting out an island, taking over an arcade and cruising around the Bay on a chartered yacht). Perks include team lunches, delivered-to-your-home monthly snack boxes, corporate philanthropy and matching gifts, monthly tech allowance, medical/dental/vision, 401K with matching, access to JustAnswer's 12,000+ verified Experts, and more. Best of all, you get to work at a hot company that’s (drum roll, please) profitable!
The JustAnswer Promise
We strive together to make the world a better place, one answer at a time. JustAnswer's mission is to help people. We do this by connecting our members with verified Experts to help answer life's questions and solve problems. It’s not every day in your life that you get to be a part of a simple yet powerful mission. We pride ourselves in doing things the JA Way.
If these things matter to you, come join the team here at JustAnswer!
About The Role
As a Senior Manager of Analytics, you will be accountable for building and leading multiple teams with the goal of creating excellent customer and product experiences. You will be expected to operate in both a strategic and tactical capacity, with high organizational visibility. You will be responsible for developing ideas that guide product and marketing strategies.
You lead with an inspire and motivate approach, not a command-and-control approach. Your growth will be determined by the ongoing performance value of the team. Your teams will help define product vision, analyze consumer needs, and make data-driven decisions to help drive informed business decisions. By harnessing the power of big data, A/B testing, statistics, and algorithms you will create analytic tools that fulfill key business needs and help countless of people across the world.
Customer focus for JustAnswer is about building frictionless, quality experiences for our customers that provides them with access to the JustAnswer Expert community so they may get answers to important pressing questions. We are looking for a results-oriented data evangelist and customer advocate to help lead our Analytics team, where you will develop data products enabling our business partners to advance the customer experience to drive company market share. Your work will enable strategic and operational decisions as we test & learn towards the goal of crafting differentiated offerings to deliver value for our customers.
The right person will raise the profile and excellence of our entire team. You will uncover product insights through the development of high capability, easy to use data products. You will be integral to our company growth and our customers’ success through the insights you uncover, the thoughtful recommendations you make, and the people you mentor and lead.
A successful candidate will:
Your teams will tackle some big challenges and questions, such as:
Duties and Responsibilities
Qualifications
Skills
Preferred:
Collaboration
Communication
Leadership
Perks & Benefits
And let's not forget having fun! Our Minister of Fun organizes weekly pop-up lotteries for prizes, monthly virtual bingo, trivia competitions, photo contests, puzzles, virtual mixed-team lunches, and spirited company-wide challenges!
Work Environment
JustAnswer US has adopted a remote-first/full-remote work environment. Some teams do occasionally have the option to meet in-person for teaming, collaboration, or social events. With employee wellbeing as a top priority, where legally permissible, employees are required to be fully vaccinated against Covid-19 to attend these optional in-person events.
COVID-19 Safety
Our philosophy as a business is to put people’s safety and wellbeing first. In response to Covid-19, JustAnswer US practices 100% virtual recruiting and onboarding processes.
#LI-REMOTE