Because you belong at Twilio.

The Who, What, Why and Where

 Twilio is growing rapidly and seeking a Senior Manager, Sales Operations Analytics to join our Sales Operations team with a demonstrated track record of excellence in conducting and overseeing analysis, project management, and cross-functional teamwork. You will act as an advisor to the business to help tackle strategic and operational challenges by providing insightful recommendations supported with a data driven approach.

Who?

Twilio is looking for a leader who lives the Twilio Magic and has a demonstrated track record of critical thinking and providing business solutions.  They also have:

• 6+ years relevant experience in data analytics, business intelligence, ideally, at a fast growth technology company
• 3+ years management or strong coaching/mentorship experience preferred
• Thrives at structured strategic thinking, analytical processing, problem-solving, synthesizing ideas, presenting insights & recommendations, and written and verbal communication
• Proficiency in performing broad quantitative and qualitative analyses leveraging large data sets from multiple sources
• Expert level command in Tableau, SQL, Excel. 
• Working experience with Looker & Presto and one coding language (Python, R, Java etc.) preferred
• Experienced Salesforce user: can understand data models, custom objects, and reporting
• Ability to quickly learn and navigate complex data models
• Can ruthlessly prioritize fast-moving strategic priorities, tackle operational challenges, and manage through hyper-growth
• Authentic, empathetic, and inspiring leader, dedicated to the growth and success of the team
• Hands on experience with statistical modeling and predictive analytics preferred
• Bachelor’s degree or equivalent experience required 

What?

The Senior Manager Sales Operations Analytics, will live the Twilio Magic values:

• BE INCLUSIVE & RUTHLESSLY PRIORITIZE: Collaborate closely with business owners across functions, fully immerse yourself and your team in data, draw insight from analysis, and then zoom out to develop compelling, synthesized recommendations. Analytical rigor and strategic thinking are a must. But you’ll also need to get into the details to drive real, sustainable impact.
• BE AN OWNER & BE BOLD: Become intimately familiar with the business, actively distill critical insights for Sales and Go-To-Market leadership, and influence teammates and executives with your findings. Develop relationships with upstream teams to ensure involvement in development, decision-making, and solutions.
• DRAW THE OWL: Develop and manage programs for data insights and revenue growth in an ever-evolving high growth environment. 
• NO SHENANIGANS: Conduct analysis and communicate insights in an objective manner. Communicate in an honest, direct, and transparent way. Be transparent in methodology and potential gaps in offered insights

Why?

The Sales Operations Analytics team is central to Twilio’s continued growth. We work closely with senior leadership, Sales, and Finance teams to guide company strategy and have a significant impact on the overall direction of the company.

Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.

Where?

This position will be remotely based in the USA. We employ diverse talent from all over the world and we believe great work can be done anywhere. Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience,  understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.