Upwork ($UPWK) is the leading tech solution for companies looking to hire the best talent, maintain flexibility, and get more done. We’re passionate about our mission to create economic opportunities so people have better lives. Every year, more than $2 billion of work is done through Upwork by skilled professionals who want the freedom of working anytime, anywhere. Top companies connecting with extraordinary talent around the globe? Upwork is how.

We are looking for an independent, dynamic Senior Product Analyst who helps to scale one of our newest business units, Talent Scout. You will have the opportunity to define how we measure success and to bring deeply valuable insights based on user behavior data and A/B test results that will lead to immediate and impactful changes to the product. We’re serious about growing our offerings to help more people get meaningful work and you’ll have a front row seat in this journey.

The Upwork Analytics team harnesses a wealth of data to empower our leaders across the company and drive thought leadership on critical projects. We strive to constantly improve our understanding of how users grow their business through Upwork and lead key analyses that accelerate growth. This is an opportunity to join an outstanding and growing team with an inclusive culture that delivers meaningful insights to the entire company!

Your Responsibilities:

• Be a central analytics thought partner to the Talent Scout team, bringing proactive analyses to uncover ways to improve the experience for our users. 
• Collaborate closely with Product, Engineering, Design, and Marketing teams to build and launch our Talent Scout vision and strategy. This includes optimizing landing and browse experiences, understanding traffic flows, and digging deep into marketplace behaviors.
• Develop an unparalleled understanding of the dynamics behind what makes this new marketplace efficient in order to unlock new sources of growth.
• Propose, design and analyze A/B tests that focus on improving the user experience
• Contribute to solving the complex problems inherent to a double-sided marketplace. Deliver undiscovered insights to key partners that compel changes in corporate strategy and product decisions. 
• Build executive-facing dashboards that provide partners with self-serve access to key performance indicators

What it takes to catch our eye:

• Showcase extensive experience leading analytics projects end-to-end and thriving in a multifaceted, fast-paced environment. Show us that you’ve made a difference with tangible outcomes in previous roles.

• Combine strong SQL skills, BI proficiency (Looker experience preferred), a working knowledge of A/B experiments, and a demonstrable understanding of statistics.

• Show passion for getting into the details - write code, dig into data, iterate quickly and take action.

• Previous experience in a marketplace or ecommerce business.

Come change how the world works.

At Upwork, you’ll shape talent solutions for how the world works today. We’re a remote-first organization supported by offices in Santa Clara and Chicago, working together to create exciting remote work opportunities for a global community of professionals.

Our vibrant culture is built on shared values and our mission to create economic opportunities so that people have better lives. We build amazing teams, put our community first, and have a bias toward action. We encourage everyone to bring their whole selves to work and grow together through development opportunities, mentorship, and employee resource groups. Oh yeah, we’ve also got amazing benefits.

Check out our Life at Upwork page to learn more about the employee experience.

Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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