Prior Listings
Senior Product Analyst
Senior Product Analyst
This job is no longer open
Kickstarter is seeking an experienced Senior Product Analyst to join our Insights team.
About the Team
Kickstarter is a complex and diverse ecosystem with an incredibly rich data set. The Insights team is tasked with harnessing this data, providing the organization with the analytical tools and actionable insights in order to drive meaningful impact across Kickstarter’s most strategic objectives. We’re passionate about finding new ways to use data and research to bring more creative projects to life.
In This Role, You Will:
- Guide product teams in identifying and prioritizing strategic opportunities through product analytics and user data.
- Explore data to identify trends and opportunities, providing actionable insights to product teams.
- Create dashboards to track the success of features and fixes and to identify opportunity areas.
- Create and monitor alerts to let us know when conversion rate or use of a feature has taken a sudden nosedive (or skyrocketed) so we can figure out what’s happening for users.
- Help build and maintain a database of feature requests, including RICE scores, user feedback, and other supporting data.
- Deepen our use of analytics tools, leveraging more advanced features and empowering product teams to explore product analytics on their own.
- Work with product teams to create hypotheses, design experiments, set success metrics, manage an experimentation roadmap, and interpret experiment results.
- Become the company expert on experimentation, evangelizing for it and coaching others.
- Work with product teams to scale up our experimentation capacity while focusing on quality over quantity.
About You
- You have 3-5 years of experience in product analytics, business analysis, product growth, and/or experimentation.
- You have experience with product analytics tools such as Amplitude, Mixpanel, or Heap; experimentation tools such as Optimizely, Amplitude Experiments, or Google Optimize; business intelligence tools such as Looker or Tableau; web analytics tools such as Google Analytics or Adobe Analytics.
- You love taking apart products and figuring out what makes them tick. Whether it’s improving usability or increasing conversion rate, it’s exciting to you to dig into how people are using a product and where the roadblocks are for users.
- You’re curious about data and love solving mysteries.
- You can conduct advanced analyses in spreadsheets using formulas and pivot tables.
- You ask good questions of stakeholders and like to get to the “why behind the why.”
- You’re an excellent project manager.
- You can communicate technical concepts in a way that’s understandable to someone with less technical knowledge.
- You’re comfortable giving presentations.
- You have — or are excited to develop — a strong perspective on experimentation, including when to run tests simultaneously or sequentially, when to choose a multivariate test vs. an A/B test, what makes a solid hypothesis and what makes a fuzzy one, when to segment users to surface insights you’d otherwise miss, and how to prioritize strategic opportunities on an experimentation roadmap.
- You have — or are excited to develop — solid experimentation skills, including deep understanding of the relevant statistical concepts. You have a commitment to scientific rigor and data integrity, while also being flexible, creative, and solutions-oriented when working with stakeholders.
- You're passionate about creative work and bringing creative projects to life.
- You get excited talking about conversion funnels and cohort analyses, but what you really care about is leveraging product analytics and experimentation to make a product the best it can be for its users.
- You’re comfortable working remotely, using tools like Zoom, Slack, Google Docs, Confluence, Jira, and Miro to collaborate with colleagues all over the world both synchronously and asynchronously.
What You'll Enjoy:
- Fridays off! Kickstarter operates on a 4-day/32-hour workweek so that we can all enjoy long weekends
- A fully remote workforce with plenty of opportunities to get to know your colleagues
- 100% employer-paid health plan offerings
- 16 paid vacation days, 10 sick days, and a company-wide winter break between Christmas and New Years
- 25 volunteer hours each year to give back to your community
- 16 weeks of parental leave plus fertility/family planning resources
- Incredibly talented and inspiring colleagues who know how to blend their creative endeavors into their work
You can read more about our benefits and working at Kickstarter at our Jobs page.
Our Fully Virtual Team
We’re currently able to support employees based in the following US locations: CA, CT, FL, GA, MA, MD, NC, NJ, NY, OR, VA, and WA. We're also able to support employees in the United Kingdom and Canada (Ontario & British Columbia). If you live in—or are willing to move to—any of these locations, we look forward to your application! If there is a required or preferred location for an open role, it will be listed in the job description.
Kickstarter is an equal opportunity employer. As part of our commitment to fight for equality, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.
Kickstarter is a Public Benefit Corporation, and our mission is to help bring creative projects to life. We measure our success as a company by how well we achieve that mission, not by the size of our profits. In our charter, we spell out our mission, our values, and the commitments we have made to pursue them.
This job is no longer open