The Position
What You’ll Do
The Senior Research Analyst is a position for candidates with research experience and who have a bachelor’s degree in behavioral or quantitative social sciences or a related subject. You will work as part of a team responsible for delivering insights and ad effectiveness measurement. You will own campaign measurement for a set of clients within the Financial Services, Retail, Travel verticals; this will require oversight of 10 or more projects at once. This includes preparing and setting up surveys, monitoring progress of in-field research, extracting data, presenting research findings to internal and external clients, and facilitating custom requests. You will also participate & lead thought-leadership research that spans multiple verticals where the goal is uncovering broader insights about Twitter’s audience & how advertising performs on Twitter.
Who You Are
You have a strong quantitative background
You enjoy working with data, with experience in designing behavioral research or experiments and analyzing datasets
You have experience using statistical techniques to draw insights from data you then use to make informed recommendations
You have a client-responsive, customer service mindset; this is a role that blends analytical acumen with interpersonal skill
You have a strong comfort level in external-facing settings (e.g., could present to a client w/in 2mos of hire), and are able to simply explain complex concepts
You have attention to detail and are highly organized
You are a self-starter who takes initiative (e.g., could befriend colleagues outside of reporting lines in different geographies for knowledge sharing)
You can balance the need for quick turnaround with longer-term strategic efforts
You have strong teamwork and collaboration skills (e.g., could manage a project with a 3rd-party vendor)
You have a passion for consumer internet and social media
You’re willing to travel to visit clients, attend industry events, or learn in different offices (up to 10%)
Qualifications
- BA/BS degree required, preferably in social sciences, statistics, or related quantitative field
6+ years of quantitative media research, market research, or analytics experience -- i.e. can leverage statistical modeling, regression analysis, or even basic statistical significance calculations as appropriate and compelling
A strong communicator who is comfortable presenting and defending research to clients both internal and external, and who is practiced at adapting their style to fit the research acumen of their audience
Experience with Structured Query Language (SQL) and its variants (BigQuery, Presto, Vertica) on large-scale data sets
Experience using statistical packages (R), or general programming experience (Python) is highly preferred
Prior experience at an insights/analytics vendor, advertising agency (i.e. Performance Marketing), or on an ad sales research team is a plus
Company Description
The Marketing Insights & Analytics team is tasked with proving and improving the value of Twitter to the marketplace. Our team seeks to understand how consumers think, feel, and behave on Twitter. Through a combination of ad campaign measurement and market-facing thought leadership projects, we use data to uncover who our audiences are and how they react to advertising. Example recent projects include a meta analysis to prove the incremental audience reach Twitter provides to advertiser TV buys, and our work exploring the business impact of the public conversation on Twitter for brands.