See yourself at Twilio

Join the team as a Senior Software Engineer in the Data & Apps BU.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This role is crucial for building and managing distributed data ingestion systems within the Edge team of the Platform Services group at Twilio. The team is responsible for operating ingestion, handling 1 trillion events per month, and serving as a critical service for various Twilio products.

As part of this role, you will be involved in designing, building, and enhancing key systems and products within the Twilio/Segment product portfolio. This encompasses working on stream data ingestion and other mission-critical systems. Collaboration with a highly skilled team of senior engineers and product leads throughout the company is a significant aspect, contributing to the development of the central platform for Twilio Data & Apps.

Responsibilities

In this role, you’ll:

• Design and build core streaming systems and distributed data ingestion systems powering Twilio Segment and Twilio Engage.
• Collaborate with engineering and product leads, as well as teams across Twilio, to develop world-class products.
• Ensure world-class reliability, security, and cost-efficiency for all products we build.
• Mentor other engineers on the team in technical architecture and design.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Minimum of 5 years experience as a Software Engineer or another similar role
• Strong track record of designing and building high-throughput, low-latency, and highly available distributed systems
• A systematic problem-solving approach, coupled with good communication skills, sense of ownership, and drive
• Experience programming in one or more of the following: Go or similar system programming languages and SQL
• Excellent written and verbal technical communication skills to convey complex technical concepts effectively.
• Demonstrated ability to evolve and grow complex systems iteratively
• Domain expertise in cloud infrastructure (we use AWS) and systems languages (we use Go)
• Have hands-on experience using event-based systems (e.g. Kafka) capable of processing millions of events per second and petabytes of data each month
• Have lead teams, large projects, or been the owner of a mission critical system

Desired:

• Experience in modern stream processing systems (e.g., Spark, Flink)
• Experience in message passing systems (e.g., Kafka, AWS Kinesis)
• Experience in AWS and Go 

Location 

This role is remote and is not eligible for hire in San Francisco, Oakland or San Jose, CA, Connecticut, New Jersey, New York, Washington, Pennsylvania or the surrounding areas.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

*Please note this role is open to candidates outside of Colorado. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado: $148,860.00 - $165,400.00.
• This role may be eligible to participate in Twilio’s equity plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.