PointClickCare
Mississauga, Ontario
1,001-5,000 employees
PointClickCare helps LTPAC and senior living providers gain the confidence they need to navigate the new realities of value-based healthcare.
Business Financials and Reporting Analyst
Business Financials and Reporting Analyst
This job is no longer open
PointClickCare is the leading North American cloud-based healthcare software for the acute and long-term and post-acute care markets. For over 20 years, the company has held the same vision – to help the world care for vulnerable populations. Since its inception, PointClickCare has grown exponentially with over 1,700 employees today all working towards impacting the lives of millions. Recognized by Forbes as one of the Top 100 Private Cloud Companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Culture, PointClickCare leads the way in creating cloud-based software. With its recent acquisition of Collective Medical, PointClickCare solidifies its position as a high growth healthcare software provider, serving over 21,000 long-term and post-acute care providers and over 1,300 hospitals. Their shared mission to support vulnerable populations is allowing PointClickCare and Collective Medical to connect disparate points of care at scale faster than anyone else in the market.
For more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.
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Meet the Role:
The Business Report Analyst, will collaborate will all levels of the organization, propose innovative and unique approaches to utilize data to resolve challenges within Customer Care environment.
You will use data analytics to propose innovative and unique approaches to utilize large structured and unstructured data to resolve challenges within our business environment.
You bring analytical, data mining, data modeling and data management skills, and ability to utilize data to drive strategic business directions.
Job Responsibilities:
Strategize, design and deliver reporting, data analytics, trending and insights for stakeholders, business functions, key operations and performance metrics across the Customer Care Department. This includes standard, initiative driven and ad-hoc reports for KPIs, performance and day to day activities.
Build, develop, and maintain reporting systems using Salesforce, PowerBI and Tableau to support key business decisions.
Work on financial models and financial analytics for budgeting including trending and forecasting in collaboration with FP&A and reconcile month end reporting with FP&A.
Present and discuss solutions options, risks and recommendations on financial reporting, interpret the needs of the business and how to solve/solution
Provide support and maintenance on all reports including Jira management, issue resolution, data set and source resolution.
Analyze and interpret data, identify trends, and make recommendations that enable effective Customer Care (Professional Services, Customer Success and Customer Support) business decisions.
Work on cross-functional projects using data modeling and analysis techniques to discover insights that will guide strategic decisions and uncover optimization opportunities.
Assist in the request intake process, support prioritization, resource allocation and delivery of reporting requests.
Demonstrated experience working in a fast-paced and agile environment.
Tools:
- 3-4 years of experience with Financials model and Salesforce reporting
- Proficient with data mining and visualization tools such as Power BI and Tableau
- Proficient computer skills including use of Microsoft Office products or equivalent software and the ability to learn corporate software programs.
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
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This job is no longer open