Our mission at Curai is to make high-quality healthcare accessible to all. We are fulfilling this audacious mission by building a virtual-first primary care service. Blending high-touch clinical care augmented with artificial intelligence, we are building a scalable primary care model that provides patients with quality care anytime, anywhere, from their mobile phones at a very affordable price. 

Our company is remote-first and for this role, we are looking to hire in India.

As a Business Operations Analyst, you will conduct operational analysis and manage staffing models so we can deliver a high-quality, cost-effective service that delights providers and patients nationwide.

Who You Are: None of these individually are hard requirements but they do describe the type of folks that we think would be most effective and happy at Curai. You…

• Have worked remotely before, or have a strong feeling that you'd work well with a 100% remote team, spread across multiple time zones.
• Love tackling complex problems that span multiple systems.
• Are excited to try things out to validate new features, and move on if they no longer solve a problem.
• Value breadth of knowledge as much as specialization.
• Have informed opinions that you hold lightly.
• Are excited about getting on the speeding train that is an early-stage startup.
• Enjoy thinking through trade-offs, with both mindfulness of near-term needs and Curai’s long-term strategy.
• Embrace writing concise documentation so that onboarding new team members is simple and we reduce siloed domain expertise by individuals.
• Understand what a startup is and that 1 year here is like 3-4 years in a big company; You will get to work and launch lots of projects, and you have a learning mindset to tackle new challenges.

What You’ll Do: A day in the life of a Curai Business Operations Analyst will be spend doing things like:

• Building tools and reporting to evaluate the Ops team and provider performance towards KPIs; managing Ops Dashboards in Tableau.  
• Managing and maintaining staffing model; conducting data analysis to determine the number of providers needed to meet service level agreements.
• Developing staffing, operational, and cost models for sales requests. 
• Gathering data by working with the Data Science team and using Tableau, Google Data Studio, and/or SQL to analyze results.
• Working with Product and Clinical Operations teams to balance primary care physicians’ patient load.  
• Designing, developing, implementing, and maintaining business solutions and recommendations to improve performance.
• Effectively communicating analysis results to business leaders.

What You’ll Need: We recognize not everyone will have all of these requirements. If you meet most of the criteria below and you’re excited about the opportunity and willing to learn, we’d love to hear from you. You should have:

• Bachelor's degree in Statistics, Finance, Economics, Mathematics, or other STEM-related fields.
• Minimum 2 years of relevant experience in data analytics, sales operations, or consulting.
• Experience in data mining and analysis (Google sheets, Tableau, and Google Data Studio).
• Ability and willingness to work U.S. day-time hours (minimum 9 am PST to 6 pm PST Mon-Fri).
• Data analytics experience at a high-growth tech company.
• Excellent verbal and written communication skills.
• Extreme process orientation.
• Excellent organizational skills.
• Ability to work independently with minimal supervision, yet maintain team-level participation.
• Ability to take initiative and prioritize in a fast-paced work environment.
• Comfort dealing with uncertainty in a constantly-changing work environment.
• Ability to add to our already strong culture of candor with empathy.
• Alignment with Curai’s mission and values.

Culture: Mission-driven talent with great colleagues committed to living our values, collaborating, and driving performance

Pay: Competitive compensation and stock

Wellness: Remote working 

Curai Health is a startup with a small, but world-class team from high tech companies, AI researchers, practicing physicians, to team members from non-traditional career paths and backgrounds.. We also have research partnerships with leading universities across the country and access to medical data that facilitates research in this space. We are a highly collaborative, data-driven team, focused on delivering our mission with funding from top-tier Silicon Valley investors including Morningside, General Catalyst, and Khosla Ventures.

At Curai Health, we are highly committed to building a diverse and inclusive environment. In keeping with our beliefs and values, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. To promote an equitable and bias-free workplace, we set competitive compensation packages for each position and do not negotiate on our offers. We are looking for teammates that are mission-driven, embody our core values, and appreciate our transparent approach.