For more than 20 years, PointClickCare has been the backbone of senior care. We’ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform.
With Collective Medical & Audacious Inquiry, we’ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient’s journey.
For more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.
Position Summary:
We are looking for a Data Analyst to support our customer success, product and sales teams. The Data Analyst will be responsible for leveraging customer real-time and historical healthcare data to develop and track success metrics. The Data Analyst will work closely with internal and external stakeholders to meet their reporting and analytics opportunities. As an analyst, you will develop metrics and drive outcomes that help our customers improve care for the patients they serve.
Key Responsibilities:
· The Data Analyst will prepare, analyze, and review health care data, interpret results and provide recommendations, and manage relationships with our internal and external partners.
· Respond to ad hoc analytic requests from internal and external customers
· Visualize data to develop a better understanding of our product usage data for our product team
· Create and maintain dashboards and other reporting tools to identify trends using data to drive the business to action
· Understand and use the data warehouse and relational databases
· Ensure accurate quality for deliverables by working with peers for appropriate levels of quality assurance
Required Experience:
· Bachelor’s degree (or equivalent experience) in data science, analytics, mathematics, statistics, public health, economics, social, social science, or actuarial science. Master’s degree or PhD preferred.
· Entry level experience related to analytics work or equivalent combination of education and experience
· Previous healthcare related industry experience a plus
· Experience with data mining and visualization tools such Python, R, SAS, Java, Tableau, as well as querying languages (SQL, etc.)
· Knowledge of all Microsoft Office applications, including Word, Excel, and PowerPoint
· Ability to meet deadlines, work with tight schedules, and manage multiple priorities under minimum supervision
· Excellent verbal and written communication skills
· Strong analysis skills
· Strong attention to detail
· Experience with cleaning, aggregating, and pre-processing data from varied sources. Experience creating complex SQL queries for standard as well as ad hoc data mining purposes.
Working at PointClickCare goes beyond the resume, because the work we perform makes a true difference in people’s lives. We build innovative healthcare technology for seniors and their caregivers that improve their quality of life and well-being on a daily basis. We believe work is so much more meaningful when you’re doing it with a higher purpose.
For more information on PointClickCare, please visit us on Glassdoor and LinkedIn
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It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
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