Data Analyst

AcuityMD is a technology company that connects software and data to help MedTech companies of all sizes transform how they bring their products to market. Each year, the FDA approves ~6,000 new medical devices. By combining quality data and tailored workflows, our platform helps MedTech commercial teams get their devices into the hands of the health care providers who need them to improve patient care. We’re backed by Benchmark, Redpoint, and Ajax Health and we’re on a mission to accelerate the adoption of cutting edge medical technologies.

In this role, you will serve as a crucial link between AcuityMD and its Customers, leveraging data analytics to help address strategic business questions and enhance decision-making. You will actively engage with our Customers to understand their unique needs, tailor data analyses to meet their objectives, and derive actionable insights.

Team Mission

The Professional Services team’s mission is to deliver a superior implementation experience to our customers, enabling them to focus on what matters most. We maintain a culture of continuous improvement and are collaborative, customer-focused, resourceful, and forward thinking.

Responsibilities

• Engage with Customers to understand their business objectives and challenges, and collaborate with the Customer to define specific data-driven questions they aim to solve
• Work closely with our Customers to gather requirements for value-add analyses, and be able to clearly articulate the scope, goals and expected outcomes of the projects
• Translate complex analytical findings into clear, actionable insights for Customers
• Understand Customer needs and contribute to the development of solutions to create efficiencies within the Professional Services team
• Collaborate with internal teams, including Product, Engineering and Customer Success, to ensure alignment between Customer needs and our product
• Implement quality control processes to validate and ensure the accuracy of reports and analyses
• Stay informed about industry trends and advancements to provide relevant insights.

Your Profile

• 3-5+ years of experience in data analytics
• Experience working with databases and analyzing, validating, and transforming large datasets using SQL
• Expertise in data visualization tools such as Looker, PowerBI, Tableau, or similar
• Excellent communication and interpersonal skills to effectively communicate with Customers
• You have an aptitude for explaining technical concepts to both technical and non-technical stakeholders.
• Ability to think strategically and provide actionable recommendations
• Experience managing analytical project, prioritizing tasks, and managing timelines
• You pay strong attention to detail, are proactive, self-driven, and highly organized
• Are curious and show genuine interest in learning about our customers’ science, technology, and business imperatives

Nice to Haves

• Experience working in (or consulting for) the Medical Device industry
• Experience with data scripting languages or statistical/mathematical software, such as Python
• Experience with BigQuery
• Experience creating Looker Models

You must have an eligible work permit in the USA or Canada to be considered for this position

We Offer:

• Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees.
• Unlimited vacation: Generous time off and flexible hours give you the freedom to do your best work.
• Paid Health and Dental Plans: We offer 100% paid health and dental plans for all employees and 75% paid for our employees' dependents.
• Home Office Stipend: $1000 to invest in remote office equipment and WiFi reimbursement.
• Learning Budget: Reimbursements for relevant learning and up-skilling opportunities.
• Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings.
• Parental Leave: 6-12 weeks of fully-paid, flexible parental leave.
• Ground floor opportunity: Join a high growth startup, backed by world class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health).
• Competitive compensation with equity upside.

Who We Are:

The Company: We are builders, who are inspired by our mission to expand patient access to cutting-edge medical technologies. We value working collaboratively to solve hard problems for our customers with simple, innovative solutions. We push ourselves to learn with empathy. We foster an active culture of mentorship and inclusion, and we welcome new team members that share our values.

We're backed by Benchmark, Redpoint Ventures, Ajax Health, and several other leading software investors.

AcuityMD is an Equal Opportunity Employer

AcuityMD is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage people of all backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of AcuityMD are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.