The Role

We are seeking a Data Analyst who will help shape business strategy through data-driven insights. This is an exciting role for someone to make a direct impact on new product strategy and revenue of SoFi. Success in this role hinges on your technical aptitude, quantitative abilities, and business acumen: you know how to plow through data with SQL, surface insights using Tableau, and measure the business impact using efficiency/conversion metrics. You treat stakeholders as a partnership – you are there at each step of the way and you know that we only succeed if we succeed together. 

What you’ll do:

• Develop expertise in leveraging our SoFi Money and Credit Card data to answer business questions and develop insightful analysis.
• Design streamlined, thoughtful, scalable, and reliable reporting and develop ownership of our Tableau dashboard space to help track key metrics and empower the team with data to inform business decisions.
• Build SQL queries or Python code to delve into SoFi’s data and answer questions about our members’ behavior. Identify trends to inform cohort-targeted initiatives that drive positive business outcomes.
• Collaborate closely with cross-functional partners (such as Product, Finance, and Marketing) to understand their needs and translate them into actionable insights, reporting, and recommendations.
• Work with our stakeholders on marketing campaigns, business investigations, and independent analysis to drive understanding and improvements of our product and business.
• Build models to help decision makers understand customer behaviors and segmentation.

What you’ll need:

• BA/BS Degree required
• 1-3 years’ experience in an analytics position or equivalent
• Experience with Tableau or similar data visualization tool
• Proficient with SQL
• Ability to meet deliverables under tight deadlines
• Ability to work independently, and a strong sense of ownership
• Proven experience analyzing, interpreting, and summarizing complex data (ideally related to financial services)
• Ability to work in a dynamic, cross-functional environment, with a strong attention to detail
• Effective communication and presentation skills and ability to explain complex analyses in simple terms to stakeholders
• Strong relationship building and collaborative skills
• Exceptional problem-solving skills

Nice to Have:

• Experience with Python