For more than 20 years, PointClickCare has been the backbone of senior care. We’ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. 

With Collective Medical & Audacious Inquiry, we’ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient’s journey.

For more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.

We are looking for a Data Analyst to join our Data Science department. The position is primarily aimed tracking OKR and KPI metrics for our Acute & Payer division to track progress towards key business objectives.  The Data Analyst will be responsible for using real-time and historical healthcare data to report on metrics and trends in a variety of areas such as utilization, facility onboarding, data quality, platform user metrics, and platform notifications and related functionality. The Data Analyst will prepare, analyze, and review health care data; visualize data, interpret results, and provide recommendations; and manage relationships with our internal partners.

 

·         Extract data to build metrics or create/update Tableau dashboards to track success toward company, department, and customer KPIs

·         Share insights with customers regarding drivers of success or areas of opportunity

·         Research new ideas to help prioritize areas of focus

·         Consult with internal and external customers to develop new dashboards, metrics, KPIs, and outcomes evaluations

·         Respond to ad hoc analytic requests from internal and external customers

·         Understand and use the data warehouse and relational databases

·         Ensure accurate quality of deliverables by participating in peer review

 

·         The Data Analyst will work closely with other members of our Data Science department as well as many teams throughout the organization such as Account Management, Operations, Sales Operations, Finance, and Product.

 

·         Bachelor’s degree (or equivalent experience) in data science, analytics, mathematics, statistics, public health, economics, social science, or actuarial science.  Master’s degree preferred.

·         0-2 years of experience related to analytics work or equivalent combination of education and experience

·         Previous healthcare related industry experience a plus

·         Experience with data mining and visualization tools such Python and Tableau, as well as querying languages (SQL, etc.)

·         Knowledge of all Microsoft Office applications, including Word, Excel, and PowerPoint

·         Ability to meet deadlines, work with tight schedules, and manage multiple priorities under minimum supervision

·         Excellent verbal and written communication skills

·         Strong analysis skills

·         Strong attention to detail

·         Experience with cleaning, aggregating, and pre-processing data from varied sources. Experience creating complex SQL queries for standard as well as ad hoc data mining purposes

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It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.

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