Our dream of revolutionizing the fitness and wellness industry is no small feat, and we're looking for talented people to make it a reality. When you join Mindbody + ClassPass, you’ll work with kind, intelligent people and enjoy unrivaled benefits. You’ll also share in a true culture of purpose and passion centered around helping people live happier, healthier lives. We’re not just another thriving company—we’re far and away the leader of our industry. So join the team, and let’s see what we can accomplish together!

Who we are

At Mindbody + ClassPass, we’re innovating for the future of wellness by bringing together the best of both sides of the market: Mindbody is the industry’s most trusted technology platform, empowering tens of thousands of wellness brands around the world with the software and resources they need to run and grow their businesses. ClassPass is one of the most popular apps for fitness lovers and self-care enthusiasts, partnering with over 30,000 fitness studios, gyms, salons, and spas around the world. We’re on a mission to create a wellness community for all—opening the doors to more authentic, local wellness experiences than ever before.

About the right team member

The right candidate should thrive in a fast-paced environment as agile, forward-thinking, and looking to grow along with the organization. Successful candidates will be strong individual contributors, comfortable with test design and execution, and possess an intense curiosity about marketplace dynamics. They should be able to distill complex ideas to stakeholders of all levels of technical fluency.

About the role

• A career at ClassPass is an opportunity for you to join a rapidly growing company committed to helping over 1 million users across 20 countries reach their fitness goals.
• We have an exciting opportunity for an insightful and persuasive Business Analyst to work on the Pricing & Inventory team, which manages the two-sided marketplace between our users and our fitness & wellness partners and leads on testing new pricing and supply acquisition/retention strategies.
• This role builds models that drive strategic initiatives, supports Pricing & Inventory programs, creates dashboards to evangelize insights, and works cross-functionally to empower stakeholders with data. 

Responsibilities

• Engineer prediction models for user retention
• Optimize anomaly detection models for early reporting of escalations and fraud
• Productize clustering algorithms for user segmentation
• Run A/B experiments to continue optimizing the business
• Automate reporting and insights for business partners to increase engagement
• Design dashboards for internal stakeholders
• Collaborate with Product/Engineering to productionize data flows that power user-facing products and services
• Collaborate with Marketing on targeting segmentation and lifecycle drip campaigns
• Collaborate with Analytics and BI to maintain data fidelity across various data warehouses

Skills & experience

• 3+ years experience as a data scientist building machine learning models for business application
• Degree in a quantitative field (Economics, Finance, Mathematics, Engineering)
• Strong knowledge of statistics and machine learning
• Experience with A/B testing 
• Fluency in SQL and Python (preferred) or R
• Experience in DTC and/or Subscription business models 
• Exposure to engineering best practices
• Superb communication skills, in speech and in writing
• Good organizational skills
• Deep sense of intellectual curiosity
• Understanding of AWS services such as S3, Athena, RDS, IAM, ECS, and EMR Entrepreneurial spirit; comfort with ambiguity and a fast-paced work environment
• Strong business acumen; can consider higher-level business context and thinking while still approaching analytical problems with technical precision and data-mindedness
• Knowledge and/or experience with BI tools (Tableau, Looker preferred)

Pay transparency

It is Mindbody’s intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Mindbody’s compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization.

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

The base salary range for this position in the United States is $106,000 to $120,000. The total compensation package for this position may also include performance bonus, stock, benefits and/or other applicable incentive compensation plans.

Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

Mindbody is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

California Applicants Privacy Notice | UK/EU Applicants Privacy Notice