Data Scientist - Stylist & CX Algorithms

Data Scientist - Stylist & CX Algorithms

About the Team 

At Stitch Fix, our data science team combines artificial intelligence together with expert-human judgment to generate innovative recommendations and insights that help our clients look and feel their best. The Stylist & CX Algorithms team is core to our service - we develop capabilities that allow stylists & CX agents to help our clients find what they love, and navigate any bumps along the way while building meaningful relationships with them. We have a wide latitude to implement state of the art algorithms and define the future of styling and CX workforces.

About the Role

As a Data Scientist on our team, you will collaborate with business partners to enable new products and streamline business operations, while maximizing the value-add of our expert stylists via our task scheduling, task assignment and quality assurance systems. Our objective function is complex, and you will help us navigate a diversity of challenges, such as:

  • Stylist-client matching and relationship maintenance has a major impact on client success
  • Stylists have various trained specialties and task-type eligibilities 
  • Our stylists thrive with some autonomy and minimal context-switching between tasks 
  • Task-completion timing is important both to our clients and to our warehouse systems
  • Our decisions both influence and are influenced by inventory availability

In this role, you will think broadly about systems, optimize where appropriate, and write clean code that the business depends upon and which must continually evolve.

You’re excited about this opportunity because you will… 

  • Analyze complex systems involving both humans and machines, frame problems, propose and build solutions through testing & iteration, navigating ambiguity and learning as you go
  • Communicate complicated concepts to a wider audience - both data scientists and broader business partners
  • Work cross-functionally to develop new algorithm-driven products that unlock new ways to deliver value to our clients
  • Develop, productionize and maintain novel algorithms that use various types of data

We’re excited about you because… 

  • You have years of production experience in a data science or machine learning role 
  • You have a theoretical and practical understanding of state-of-the-art machine learning techniques
  • You have experience with inferential statistics, especially as it pertains to A/B experimentation and analysis 
  • You have practical experience with Python and building end-to-end solutions, and are comfortable developing code both for quick prototypes and for systems that must be maintained in production for many years
  • You have experience participating in the product development process. For example, developing new features based on the algorithms you helped to develop
  • You are innovative and able to help define a problem and an approach through testing & iteration, even when working with ambiguity
  • You have a track record of delivering high impact projects

Why You’ll Love Working at Stitch Fix 

  • We are a group of bright, kind and goal oriented people. You can be your authentic self here, and are empowered to encourage others to do the same!
  • We are a successful, fast-growing company at the forefront of tech and fashion, redefining retail for the next generation
  • We are a technologically and data-driven business
  • We are committed to our clients and connected through our vision of “Transforming the way people find what they love”
  • We love solving problems, thinking creatively and trying new things
  • We believe in autonomy & taking initiative
  • We are challenged, developed and have meaningful impact
  • We take what we do seriously. We don’t take ourselves seriously
  • We have a smart, experienced leadership team that wants to do it right & is open to new ideas
  • We offer competitive compensation packages and comprehensive health benefits
  • You will be proud to say that you work for Stitch Fix and will know that the work you do brings joy to our clients every day

About Stitch Fix

At Stitch Fix, we’re about personal styling for everybody and we believe in both a service and a workplace where you can be your best, most authentic self. We’re the first fashion retailer to combine technology and data science with the human instinct of a Stylist to deliver a deeply personalized shopping experience. This novel juxtaposition attracts a highly diverse group of talented people who are both thinkers and doers. All of this results in a simple, powerful offering to our customers and a successful, growing business serving millions of men, women, and kids. We believe we are only scratching the surface on our opportunity, and we’re looking for incredible people like you to help us carry on that trend.

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