About the role

Cloudflare is looking for a leader to drive data strategy for the Revenue Operations team! This is a great role for an experienced Sales Operations professional who is looking for a role that can shape and build infrastructure that will drive operational scale and solve real problems that help drive impact.

You are right for this role if you excel at building data infrastructure at scale, driving data governance across business, and understand the nuances and challenges of GTM’s data needs.

You will partner with the Sales Leaders and their Revenue Operations Business Partners, IT, Business Intelligence, and other functions within the company to up level data quality in our systems and support Cloudflare’s strategic priorities. 

Job Responsibilities:

• Build a roadmap to improve Cloudflare’s abilities to be more agile and have a trustworthy, fresh, expeditious customer and firmographic data strategy and governance framework.
• Build and execute strategy to reduce current day inefficiencies caused by unclear or absent data 
• Establish a strong and productive engagement with Cloudflare’s Business Intelligence and IT teams to implement and optimize data management tools and technologies ensuring alignment with business needs and scalability
• Collaborate cross-functionally to build a change review board or other advanced governance system
• Create and maintain playbooks and documentation for completing repeatable tasks to ensure compliance with relative policies
• Identify owners of data in the CRM system and help them stay accountable
• Work with stakeholders to address data-related issues, resolve conflicts, and ensure effective communication and change management.

Required Skills/Experience:

• Minimum 12 years of experience in Sales Operations or a CRM architecture function
• Strong proficiencies in building account hierarchies for fast-growing companies
• Extensive experience in processes, techniques and tactics to up level data quality, including and not limited to deduplication and firmographic as well as technographic data enrichment  
• Experience understanding and evaluating integrations between CRM and external data systems
• Experience using various firmographic data sources and how to leverage each source
• Extensive experience working with Salesforce tooling ecosystem
• Established history of driving multiple complex projects at the same time to on-time completion in a fast-moving environment
• Excellent verbal and written communication skills
• Strong quantitative skills and high data fluency
• Ability to draw and map data models and strong data engineering skills
• Leading contractors and offshore teams (a plus)

Compensation

Compensation may be adjusted depending on work location.

• For Colorado-based hires and Washington hires: Estimated annual salary of $208,000 - $254,000.
• For New York City-based and California (excluding Bay Area): Estimated annual salary of $245,000 - $299,000
• For Bay Area-based hires: Estimated annual salary of $254,000 - $310,000

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave