At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Job Description Summary:

This is a remote role to support the rapidly growing Happy Returns. Happy Returns is solving the #1 pain point of e-commerce: returns. We do this by providing a seamless system of technology, service, and logistics that gives shoppers the frictionless returns they want and retailers the low-cost and efficient service they require. Happy Returns operates a national network of Return Bar® locations staffed by friendly, well-trained Returnista® return specialists located in premier shopping centers, national and regional store networks, independent boutiques, and other convenient spots.

Come join our dedicated, fast-growing team and help us transform online shopping by making returns beautiful!

Job Description:

As the Manager of Data Science, you will lead a team of 4 Data Scientists focused on driving operational excellence as we navigate rapid growth in our business and analytical needs.

The Data Science team will lay the foundation for all things data related, supporting the growth of Happy Returns for years to come.  Scientists will be expected to work alongside current Operators, Product Managers, and Engineers to ensure existing and future data tables accommodate the needs of the business.  Collectively, the data structures which they create and operate will generates a unified set of data tables for reporting and planning.  Via this data structure, the team will effectively share insights across many departments including Sales, Warehouse Operations, Automation and HR. Predictive modeling and automation will be key to providing both accurate and timely reporting.

Reporting to the Director of Forecasting and Planning, the Manager of Data Science will

• Collaborate with the senior operations team to prioritize projects against short-term and long-term objectives
• Manage the development of production forecasts and plans, supply inventory models for our network of 5,000+ Return Bar® locations, warehouse velocity and customer service level analytics, and various projects focusing on understanding warehouse and employee productivity.
• Partner with colleagues in Product Development and Engineering to ensure that future software improvements output the necessary data tables for our analytical needs.
• Identify additional initiatives that advance the analytical capabilities of our business, and establish Happy Returns as world-class, data-driven organization.
• Contribute to an amazing work culture by creating collaborative and inclusive environments, setting ambitious goals that create development opportunities for your team, and working as one team with colleagues at Happy Returns

The environment is fast paced and the team you would be joining is ambitious and ready to contribute to the fast growth of the company. You will have a chance to observe the impact of your work firsthand. You will also have high exposure to our executive management team, creating visibility for your impact and growth at Happy Returns.  If this is exciting to you, please reach out!

Minimum Qualifications:

• Master’s or Bachelor of Science degree in a STEM discipline 
• 7-10 years of work experience with a proven track record of driving insights and operational improvements through analyzing large, multi-dimensional data sets
• Success in managing and developing a team through evolving business priorities
• Experience with databases, creating data tables and architecting data structures
• Experience in managing data projects from inception to delivery, in an independent manner 
• Ability to solve complex problems and synthesizing insights into actionable solutions 
• Fluent in SQL, Python / R or any other scripting language 
• Advanced excel skills, including VBA experience. 
• Familiarity with visualization tools such as Looker or Tableau 
• Proven ability to effectively work amongst various groups while providing clarity 
• Excitement for working in a start-up environment with high level of ambiguity and change 
• Excellent communication skills, both written and verbal, to influence cross-functional teams

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

-

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is

$96900 to $234300

Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:
Click Here to learn more about our culture and community.

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.