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Senior Applied Scientist

Senior Applied Scientist

This job is no longer open

 

The Role 

Brightloom is creating an entirely new category of software-as-a-service for consumer brands -- the Customer Growth Platform. This first-of-its-kind platform enables automated digital engagement and personalized loyalty programs to transform customer experiences while delivering predictable and repeatable lifetime value growth for brands.  

As a Sr. Applied Scientist on our Customer Growth Platform, you’ll analyze customer data using Data Science techniques to provide insights which will help our customers better understand their audiences. You’ll also make adaptations and bug fixes to our P13N and CLTV models to incorporate customer specific scenarios and bugs. Alternatively you may also be involved with developing and deploying models to perform anomaly and data type detection in order to power a smooth and reliable Customer Growth Platform experience

The senior level indicates you’ll be an influential member for the data engineering team. You’ll be expected to help make key decisions on data engineering strategy, help the more junior data engineers on the team, and work across technical teams at Brightloom. 

What You’ll Do

  • Use Data Science to analyze customer data. You’ll be the tool that allows customers to see what’s right in front of them (their data), but were unable to see before. You’ll work on turning that into a scalable production process that all customers can benefit from, thus boosting the value of the Customer Growth Platform
  • Specialist of our models. You’ll know the inner working of our models in great detail such that you’ll be able to make customer specific adaptations and bug fixes.
  • Exploring new models for unique problems. We work with a variety of data. Every data set is unique and has quality problems. Translating that data into a common schema without human intervention, detecting quality issues humans can’t easily or quickly see, and empowering a human unaided full end-to-end Customer Growth Platform experience is a formidable challenge and goal.
  • Assisting other team members and working across teams. As a senior member of this team, you’re expected to help drive larger team goals and work across teams to get features shipped and ultimately achieve higher customer satisfaction.

About You

  • BA/BS in a quantitative discipline such as Statistics, Mathematics, Data Science, or Computer Science, with a MA/MS preferred. Experience can be substituted for a degree if appropriate.
  • Demonstrated success using Data Science to solve business needs in a corporate environment. You’ve deployed models that have driven key decision-making insights and/or have been deployed to production environments
  • Expertise in SQL, Apache Spark, Hadoop, Java, Python, and R as a bonus.
  • Well versed in data science and data visualization methods. You understand different algorithms and methods for processing and visualizing data.
  • Have experience in communicating with stakeholders of a diverse nature, including Sales and Customer Support.

Bonus Points

  • Have written machine learning code that has been deployed to production environments.
  • Have worked with diverse and very large data sets.

About Us

At Brightloom (formerly eatsa), we are working to revolutionize restaurants through innovative technology and design. We are disrupting an industry worth $900 billion globally with partnerships in North America, Asia, and soon other continents.

Led by our CEO, industry veteran and former Starbucks and J.Crew executive Adam Brotman, our unique, world-class team combines software and hardware engineers, designers, and industry experts to push the boundaries on re-engineering every aspect of the restaurant experience. 

We believe any restaurant brand should be able to engage customers digitally using a seamless combination of mobile, omni-channel ordering and loyalty offerings. Up until now, only a select few brands could afford, or knew how to put together a top-notch digital engagement and ordering platform. With key Starbucks technology components integrated into our platform, Brightloom will now allow any restaurant brand to create their own version of a world-class digital flywheel ecosystem. Brightloom’s configurable technology suite combines convenience (digital ordering channels), personal connection (personalized marketing) and engagement (loyalty) for restaurant brands in today’s new digital era. 

 

What We Offer

  • Fun, creative and collaborative remote work environment 
  • Competitive pay and equity/stock options
  • Health, Dental & Vision Insurance Coverage
  • Life Insurance, Short-Term Disability, Long-Term Disability
  • Phone/Internet Reimbursement 
  • Home Office Refresh Reimbursement 
  • Employee Assistance Program
  • Flexible Spending Account & Health Savings Account
  • Flexible Time Off
  • 401(k)

Brightloom is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

This job is no longer open
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