Mission Lane’s Collection team is looking for a Senior Business Analyst to join us. We have offices in Richmond, VA and San Francisco, CA,  but are open to considering remote candidates.

The Impact You’ll Make in this Role:

Mission Lane is seeking a data-driven problem solver to join our Account Management Strategy team. This role will have a heavy focus on Loss Mitigation strategy and analytics across credit, product and operational dimensions. You will help us drive world class innovation and experiences with a heavy focus on our most important asset, our customers.  As an analyst, you will have real ownership over solving for the challenges facing our business and our customers. You will develop data-driven insight, influence strategy/innovation and deliver real change. Along the way, you will gain exposure to industry veterans across finance, product and software engineering and hone your skills across credit, analytics, operations and technology.

As a Business Analyst on the collections team, you will:

• Package quantitative and qualitative insights into clear, concise business cases to influence leadership and drive real outcomes
• Leverage a combination of data, technology and customer-back thinking to deliver key initiatives that enable our customers and our business to succeed
• Work closely with partners across Product, Credit, Finance, Engineering and Operations to understand the current state and identify opportunities to improve economics, customer experience, risk, and efficiency
• Continuously analyzing current business and operational data and processes to identify improvement opportunities. Learn fast and act like an owner by proactively seeking out information and solving complex problems

To set you up for success in this role from day one, Mission Lane is looking for candidates who have:

• A love for digging into and manipulating data - you’ll learn all about our business and be able to influence business outcomes
• Strong quantitative, analytical, problem solving and conceptual skills
• The ability to be a true problem solver and effective communicator
• Strong business intuition – you know how to grow a channel and focus on what's important in a world of limited resources where time is critical
• 3-4 years of experience in analytics roles and consumer marketing
• Hustle – you work hard and know how to get things done
• Strong presentation skills - you can find insights and provide clarity to various stakeholders. 
• Experience with SQL and Python
• Comfort working in a fast paced environment