Honor exists to expand the world’s capacity to care.

We’re combining high tech with high-touch to deliver better home care for aging adults, better jobs for Care Professionals, and entirely new offerings to support the aging journey, at scale.

Founded in 2014, and now a Series E funded “Unicorn” valued at over $1B, Honor leads the world’s largest home care network with the most advanced care platform. Our August 2021 acquisition of Home Instead has created a global company that’s revolutionizing how society cares for older adults, their families, and Care Professionals.

The Honor Care Platform combines local care and the most advanced technology to bring the highest quality care to more aging adults.

Grow at Honor as part of a united team where everyone shows up authentically, shares ideas bravely, and solves complex problems!

About the Work:

We're looking for a Senior Business Operations Analyst to be part of our Strategic Pricing team which plays a critical role in our Care Operations organization.

Responsibilities

• Use advanced analytical skills to interpret and analyze data related to Honor Care Professionals’ wages, partner pricing and service rates.
• Generate insights and provide recommendations for bi-annual refresh of market pricing, wages and service rate enabling Honor to be the employer of choice for Care Professionals and creating value for our partners while optimizing for Honor’s growth and margin goals.
• Project manage various workflows in the bi-annual market price, wage and service rate refresh; craft and deliver recommendations to the cross-functional stakeholders; build materials utilized to facilitate price and wage changes across the platform.
• Organize data in a way to drive efficient decision making by key stakeholders.
• Own contract renewal analytics, including build out of revenue share models used in negotiations
• Regularly evaluate pricing and wage strategies and make recommendations to adapt strategy to changes in the home care marketplace.
• Define, develop, and implement key performance metrics, reports, and dashboards to effectively manage, drive and support our price and wage process and goals.
• Partner with cross-functional teams by providing them with insights to improve our processes and/or product.
• Support Honor margin modeling and analytics, including annual budget exercise and price, wage and service rate forecasting.
• Complete other analytical work, as needed, to support the Business Operations team and company.

About you:

This role may be a great fit if you’re an analytical thinker who obsesses about the details. You live and breathe data, but you also know that the numbers don’t always tell the full story. You dive into any challenge that’s thrown your way.

To succeed in the role, you’ll need:

• 5+ years of working experience in a business operations and strategy role at a high-growth startup, in management consulting, investment banking or in a similar, fast-paced environment.
• B.A./B.S. degree in technical or business fields
• An ability to think strategically with exceptional quantitative and qualitative analytical skills
• Proven record of crafting and delivering data-driven insights and actionable recommendations to inform strategic decision making, solving skills and ability create stories from data to influence decisions
• Advanced skills in working with Google sheets/Excel and BI tools (Looker, Tableau, etc)
• Skilled at cross-functional project management, including communicating and presenting findings to cross-functional leaders
• Accomplished at rigorously prioritizing competing asks, tasks and projects; obsessively organized and detail oriented
• Strong execution skills, ability to consistently meet timelines, exceed expectations and operate from a sense of urgency through ambiguity or changing business needs
• A sincere, collaborative, and empathetic personality characterized by a strong inclination to be part of a team of doers

What’s next?

Honor is remote friendly! We're hiring across the U.S., with an entirely virtual interview and onboarding process. Most of our positions are remote/work from home and do not require permanent relocation. As conditions allow, we have office space for in-person collaboration in our San Francisco Bay Area, CA and Austin, TX hubs. If you're looking for a great job that offers you the opportunity to work from home, we'd love to talk to you.

Want to know more about why Honor is a great place to work? Check out our perks!

We value people! These four people-centric values guide the ways we work and decisions we make every day.

This role doesn’t sound quite right? Send this application to a friend who may be a fit and check out our other available roles!

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Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.