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Job Category

Products and Technology

Job Details

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Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!

Salesforce has a number of teams hiring Product Analysts/Data Scientists with a variety of experience across, but not limited to, the following types of teams:

• Pricing Intelligence

• AppExchange

• Infrastructure Analytics

Each team is made up of data scientists, engineers, growth analysts, and information management experts who are dedicated to driving product strategy with data-driven insights. Teams with executives, product managers, designers, developers, user researchers, marketers, and sales strategy team members across all Cloud businesses to discover new opportunities for growth and optimization, experiment with data, drive adoption, and deliver useful insights that impact product strategy.

As a Senior/Lead Data Scientist, you will be partnering with the Product, Infrastructure, and Engineering teams embedded in the Cloud businesses, as well as functional leaders who provide data and analytical infrastructure, identify and execute initiatives that benefit the whole Di and multiple Cloud businesses. The successful candidate will need to:

• Partner with Senior Leadership (VP+) to understand their business and advise on strategic objectives, product direction, roadmaps, growth goals and retention strategies; as a Senior Analyst/ Data Scientist you will develop and own the relationships with senior stakeholders

• Produce insights (e.g. performance drivers, retention analysis, behavioral personas) to accelerate business growth; this requires acquiring and cleaning data from multiple sources, structuring and building data models, analyzing to generate insights, and distributing them 

• Partner with the data engineering team and product engineering team to instrument, acquire, develop and structure data assets that are critical to measuring the success of our products

• Own the delivery by working with data engineers and business intelligence engineers to turn insights into data products (e.g. data pipelines, algorithms, self-service dashboards)

• Research, develop and implement automated algorithm deployment pipelines and processes

• Evangelize and distribute data products that drive action or product improvement

• Contribute to expanding the Salesforce data culture by growing new relationships, hosting learning sessions, integrating or designing new tools, and autonomously improving team processes

 

 Who You Are:

• Analytical thinker with a passion for using data and scientific methods to solve business problems (5+ years of experience in product analytics or data science)

• Proficient with common analytical programming languages e.g. Python; expert in SQL

• Expert in end to end data development, including data model design, quality review, deployment and maintenance 

• Experienced in developing and deploying data science models, especially in the Cloud environment

• Passionate about automating data that directly solving business problem

• Charismatic storyteller ready to lead growth conversations with senior leadership

• Lover of building relationships and collaborating in a cross-disciplinary environment.

Preferred Qualifications:

• Technical education in Quantitative or Technical Degree program (Master’s degree or higher preferred)

• Experience working with data technologies that allow effective storage and analysis of large amounts of data (e.g. Spark, Presto, Hive, etc.)

• Experience in time series forecasting methods

Salesforce will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

For Colorado-based roles: Minimum annual salary of $82,400. You may also be offered a bonus, restricted stock units, and benefits. More details about our company benefits can be found at the following link: https://www.getsalesforcebenefits.com/.
You can find other info there as well- including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more. Visit for the full breakdown!

Open to Fully Remote, Flex (1-3 days/week in the office), or Office-Based (4-5 days/week in office)
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Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

As a federal contractor, Salesforce is required to verify that all US-based employees are fully vaccinated against COVID-19. If you receive an offer and are unable to get vaccinated for religious or medical reasons, you may request a reasonable accommodation.