Company Description
Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 133,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
The Service Delivery Program Manager, Data Science & Analytics will be responsible for assisting with analytics programs and initiatives, primarily focusing on data visualization processes using Tableau. This role will also assist with dashboard creation, automation of reporting processes, data integrity, project management and business intelligence. The successful candidate will provide outstanding support for Senior Management, Service Delivery Leadership and related programs. This role provides challenge, variety, and exposure to several areas of the business.
The Program Manager, Data Science & Analytics will amplify our growth by implementing and maintaining a process for methodical focus on all areas of the business that can accelerate installs and expedite revenue. This role will work in partnership with the Strategy and Operations team, responsible for the implementation and execution of scalable processes and reporting to drive collaboration and cooperation between Service Delivery and other organizations across Zayo.
The Program Manager position requires analytical skills and a “can do” attitude, with eagerness to learn new tools that may require coding in new languages - ie, SAQL (similar to SQL and Pig Latin Query Language) and Python (similar to R). Proactivity and personal communication skills are critical, as this role demands constant interaction with Service Delivery leaders, Senior and Executive leadership, developers and other IT professionals, sales operations and other teams across Zayo Group.
Responsibilities
Qualifications
Base pay range: $75,500 - $110,660, commensurate with experience.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time
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Benefits, Rewards & Wellness
Excellent Health, Dental & Vision Insurance
Retirement 401(k) Savings Plan
Fitness membership discounts
Generous paid time off policy including paid parental leave
Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.