We're seeking a Solutions Engineer to join our growing Solutions Engineering team. At Grand Rounds, Solutions Engineers are:
-the technical leads for launching new Grand Rounds Services and ensuring customers’ success on the Grand Rounds platform
-experts in seeing around corners, rapidly identifying and resolving Customer enablement challenges before they degrade Grand Rounds Services
A passion for working with Customers and taking SaaS solutions to their fullest potential is essential. From monitoring performance to debugging and troubleshooting data operations, you are the resident expert for Customers’ technical needs. A keen eye for gaps in tooling and data quality issues will ensure high quality Services. In your pursuit of new capabilities to close functional gaps and mitigate service limitations, you are the technical advocate for Grand Rounds Customers.
This is a full time, work from home position
About Grand Rounds Health, Doctor On Demand and Included Health:
Grand Rounds Health, Doctor On Demand and Included Health merged in 2021 to form the first of its kind integrated virtual care company to raise the standard of healthcare. Our personalized, longitudinal care services include primary care, specialty care, integrated behavioral health, everyday and urgent care, chronic condition management and prevention and 24/7 triage. We get members to the right care, at the right time through ongoing clinical navigation, expert medical opinions and care coordination.
Partnering with leading employers and health plans, we deliver unparalleled, end-to-end care. Our combined nationwide practice of dedicated clinicians and innovative data science and technology platforms provide better care experiences, better member satisfaction, and better outcomes and cost savings for our nearly 100 million covered lives across commercial, Medicare and Medicaid.
Headquartered in San Francisco, the combined company has been recognized as a 2020 UCSF Digital Health Award winner for Employer Wellness and 2021 Best Workplaces in Healthcare and Biopharma™ by Great Place to Work and Fortune. Learn more at www.grandrounds.com and www.doctorondemand.com.
-----
Grand Rounds Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Grand Rounds Health considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.