PointClickCare is the leading North American cloud-based healthcare software for the acute and long-term and post-acute care markets. For over 20 years, the company has held the same vision – to help the world care for vulnerable populations. Since its inception, PointClickCare has grown exponentially with over 1,700 employees today all working towards impacting the lives of millions. Recognized by Forbes as one of the Top 100 Private Cloud Companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Culture, PointClickCare leads the way in creating cloud-based software. With its recent acquisition of Collective Medical, PointClickCare solidifies its position as a high growth healthcare software provider, serving over 21,000 long-term and post-acute care providers and over 1,300 hospitals. Their shared mission to support vulnerable populations is allowing PointClickCare and Collective Medical to connect disparate points of care at scale faster than anyone else in the market.

For more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.

Reporting to the Manager of Data and AI Governance, the Data Governance Analyst is responsible for assisting to develop, implement, and evaluate a data governance framework that applies to the entire organization. This position will work with SMEs across all business domains within PointClickCare to understand and address data quality issues and help expand the data stewardship network to achieve data quality and governance goals.

Data governance encompasses the people, processes, and information technology required to create a consistent and proper handling of an organization's data across the enterprise. This position brings value through the insights and recommendations from data analyses and collaboration with the business to enhance data quality, improve data practices, and enable strategic decision-making.

As we demonstrate value from data, we are looking for passionate, experienced, and curious people like you to join our important journey to advocate for data quality initiatives and evangelize the data excellence culture.

This position is newly created to support the expansion of the growing emphasis on data governance in a highly data-driven organization. Applicants must be eligible to work in Canada or the U.S. The ideal candidate brings seasoned experience in data governance and cross-functional business-facing projects.

 

·         Provide the Data Intelligence and Governance team with data analyses from researching systems and processes, profiling data via SQL queries, and validating data quality requirements.

·         Identify and partner with data stewardship across the organization to operationalize the Data Governance framework.

·         Champion data governance initiatives by promoting ideas into action; including developing and implementing data quality rules, communication, and adoption strategy.

·         Oversee data quality management and data quality issue prioritization.

·         Assist in developing data governance policies, processes, and documentation.

·         Support corporate data quality initiatives through recommendation for solutions and leadership around data validation.

·         Analyze and understand corporate data across data domains, on both source and target levels.

·         Collaborate with other data analysts from cross-functional teams to address data quality issues and educate data stewardship on data governance principles.

·         Identify new opportunities for data governance continually. Coordinates with various stakeholders and leaders across business functions to apply established data governance framework (training and education, developing data stewardship, data custodian roles, data dictionary, definitions and documentation, approval, and sign-off protocols).

·         Are proficient in data analysis (preferably within software development, data delivery, and data analytics settings).

·         Have a post-secondary degree in Data Science, Computing, Mathematics or Healthcare Informatics (preferably master’s level).

·         Have 5+ years of experience in data management or data governance

·         Are highly knowledgeable in databases and adept in SQL.

·         Have hands-on experience in data visualization tools such as PowerBI.

·         Are experienced with CRM tools such as SalesForce and NetSuite.

·         Are exceptional at rapport building and creative problem solving.

·         Have strong organizational, planning, and prioritization skills.

·         Are goal-oriented, positive, a self-starter, with strong analytical skills.

·         Are a data detective with excellent communication, known for collaborating and your ability to communicate complex data findings to various audiences.

·         Demonstrate a proven track record of delivering results while guiding and facilitating business partners in solving data quality issues.

·         Able to work independently and manage multiple commitments and responsibilities

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.

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