Description

Your Opportunity

New Relic is the industry’s largest and most comprehensive SaaS-based observability platform built to create more perfect software. We are passionate about providing solutions and tools that help development and operations teams monitor, troubleshoot, and optimize the performance of their applications and infrastructure. And we have a ton of fun doing phenomenal work!

We’re looking for an Analytics Manager to support our Web Strategy team within Marketing. You will lead reporting and insight development to drive informed decision making across the content, demand generation, social media, and web teams.

This individual contributor role will report to the Senior Director of Web and Analytics.

Opportunity to work from a remote office is available depending on applicant location.

What You’ll Do

• Analyze digital marketing activities using a broad mix of tools and techniques
• Craft and develop digital metrics, reports, and analyses to drive key business decisions
• Deliver and expand a growing set of self-service reporting tools empowering marketers to explore relevant data and analytics
• Provide a clear point on website performance, SEO optimization, content performance, and campaign performance
• Identify and resolve data discrepancies
• Proactively identify meaningful trends and make recommendations
• Inform, design, and analyze the results of A/B tests
• Uncover key user behaviors through quantitative analysis
• Build and deliver accurate and actionable recurring reports and real-time dashboards, to track web and digital metrics
• Conduct ad-hoc analysis in support of cross-functional partners and executive management across all business functions
• Effectively communicate analytical findings to non-technical audiences
• Work with Digital Marketing teams to share or present insights to stakeholders, and make recommendations

Your Qualifications

Must-have:

• 3+ years in an analytics role within a web team or an enterprise software company
• Expertise running Google Analytics and Tableau is critical
• Strong analytical, problem solving, and data manipulation skills
• Strong proficiency with databases and SQL
• Ability to own project goals, work independently, and deliver
• Ability to clearly translate complex analysis into a framework and language that internal partners can understand
• Comfortable with a fast-paced and constantly evolving growth environment; bias for action and a passion for continuous improvement.

• BigQuery, Segment, and Snowflake experience a major plus
• Deep knowledge with Marketo and Salesforce is ideal
• Familiarity with Optimizely, Periscope, SEMRush, DemandBase, Prismic.io are added bonuses

Please note that visa sponsorship is not available for this position.

About Us

New Relic (NYSE: NEWR) is a cloud-based platform that gives developers, engineers, operations, and management a clear view of what’s happening in today’s complex software environments. So they can find and fix problems faster, and deliver delightful experiences for their customers. That's why the world’s best engineering teams rely on New Relic to visualize, analyze, and troubleshoot their software. It’s the simplest, most powerful cloud-based observability platform, built to create more perfect software. All from one place.

Founded in 2008, we’re a global company passionate about building a culture where all employees feel a deep sense of belonging, where every ‘Relic’ can bring their whole self to work and feel supported and empowered to thrive. We’re consistently recognized as a distinguished employer and are committed to building world-class products and an award-winning culture. For more information, visit newrelic.com.

Our Hiring Process

New Relic takes seriously our stewardship of the data of our thousands of customers worldwide. In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. https://sfgov.org/olse/sites/default/files/Document/FCO%20Poster%20Set%20All%20Languages%2010%2001%2018.pdf

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic is an equal opportunity employer. We eagerly seek a diverse applicant pool and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.

Interested in the details of our privacy policy? Read more here: https://newrelic.com/termsandconditions/applicant-privacy-policy

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