The Analyst – Store Analytics supports the store analytics portfolio which services various cross-functional partners (including but not limited to Store Operations, Field Leadership, Marketing, Technology, Loss Prevention and Supply Chain). You will be developing strategic analyses and occasional reporting to unearth insights and findings to inform action rooted in data, servicing ad-hoc analytics requests training users on data/reports. The role requires a candidate with a commitment to continued and proactive learning. Under general supervision, this role will work with entering and extracting information from various applications and systems, manipulating data in databases & spreadsheets, and researching trends & anomalies – all with an aim of storytelling and driving action.

Analytics:

• Synthesize myriad data sources (including but not limited to: sales data, operational productivity data, labor and payroll data, customer purchase and behavioral data, voice of customer feedback, homegrown technology solutions) into holistic narratives to address business opportunities and strategic direction.

• Utilize existing reporting systems to create reports, deriving information from multiple sources, to develop cohesive presentation of KPIs that is easy-to-understand and action.  Perform and support detailed ad hoc, short-term and mid-term analyses on quantitative and qualitative data to answer business questions and/or help inform strategic direction. 

• Utilize common tools and platforms (e.g. SQL, GCP, Excel), and/or vendor platforms (Facebook, Instagram, DV360) to query, join, extract, and manipulate raw data from disparate sources to tell a comprehensive story with key insights and recommended actions.

• Stay abreast of industry trends with emerging analytical solutions and tools, competitive landscape solutions and headlines, and drive new analytics initiatives that contribute to business goals.

Reporting Solution Design & Data Collection:

• As needed, develop ad hoc reporting, and produce reporting to support business initiatives.

• Act as a liaison between business stakeholders and technical resources to contribute to opportunity prioritization, requirement development, and mockup creation.

• Conceive new functionality & capabilities in the reporting to increase visibility or improve ease of use.

• Assist in the development of reporting prototypes and self-service reporting environment

Business Stakeholder Support:

• Support ad hoc requests for analytics and ad hoc reporting as well questions from stakeholders about methodology or how to interpret a metric or trendline. The primary stakeholder is Store Operations, but cross-functional support and collaboration spans myriad departments including but not limited to: Field Leadership, Marketing, Technology, Loss Prevention and Supply Chain.        

• Participate in formal and informal training sessions with client groups to enable business stakeholders to answer questions via self-service tools such as Intera (internal BI tool) and PowerBI.