We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents and people from lower socio-economic backgrounds. If there’s anything we can do to make adjustments for you in the hiring process, please don’t hesitate to let us know. We’re intentional about building a diverse, inclusive and equitable environment. Check out our diversity, equity and inclusion statement.

Looking to do work that matters?

We get it – it’s why most people come to Cleo. Together we’re fighting for the world’s financial health, building an AI that helps our users make the best money decisions from day one. We’ve helped 4 million people so far with personalised insights and a voice you don’t expect in FinTech. But it’s time to do more.

As we enter the next phase, we’re looking for more improvisers, data geeks and grown ups who want to own their work and create meaningful change.

What you’ll be doing

As Cleo grows rapidly, you will take the lead on ensuring we can move fast, make data driven decisions, and enable self-serve data exploration within your product area. 

You will lead a pod of Product Analysts and Analytic Engineers, dedicated to a product pillar. Your team will leverage rich user data and cutting-edge technology to see insights turned into real products. That means developing and maintaining data models that will be the backbone for reporting and amplify the productivity of analysts. It also means constantly exploring customer data and trends, creating and running tests, and revealing current and future-facing insights. You’ll apply your expertise to overseeing the work of the team and ensuring a seamless integration between analytic engineering and insight-driven analysis.

You’ll also sit within the wider data function here at Cleo; a hotshot team of 20 Product Analysts, Analytic Engineers, and Data Scientists with significant industry experience that are at the heart of everything we do at Cleo. You’ll have the opportunity to work with them in building the data platform that is the engine of Cleo’s growth.

We are looking for a self-starter, focused on results, with demonstrated success in both managing data pipelines and utilising insight to drive the success of a product.

• Lead a team of Product Analysts and Analytic Engineers, directing the workload and strategy of the team
• Collaborate with product and engineering leads in your area to ensure alignment towards a common goal
• Understand user behaviour, influencing the roadmap of product teams through presentation of data-based recommendations
• Set best-practices for conducting regular A/B tests across the product journey of a Cleo user
• Create and own data models in our Redshift data warehouse
• Apply software engineering best practice to our data environment (e.g. testing and version control)
• Work with the engineering team to ensure application design accommodates reporting and analytics requirements
• Define key product metrics and track KPIs to analyse what really matters

About you

• Multiple years of experience doing quantitative analysis within a digital product environment
• Experience modelling data to amplify productivity using tooling such as dbt
• Experience leading high-performing teams
• Experience defining and creating reporting layers for data visualization tools
• Experience implementing best practices on data quality, documentation, and governance
• Experience conducting large-scale A/B experiments
• Solid SQL experience. You can not only interact with a database but design new schemata
• Experience with ETL tools such as Stitch, AWS Glue, Google Dataflow, or Apache Spark is a nice to have, but not essential

What do you get for all your hard work?

• An above market compensation package (Base + Equity). We're prepared to pay for the very best. You can view our progression framework and salary bandings here: https://cleo-ai.progressionapp.com/ - this position is AX4 level and we can pay between £67,238.50 to £84,480
• Work at one of the fastest growing tech startups, backed by top VC firms, Balderton & EQT Ventures
• Cleo is a culture of stepping up. We want, and expect you to grow and develop. That means trying new things, leading others, challenging the status quo and owning your impact. You’ll have our support in everything you do. But more importantly, you’ll have our trust.
• We treat you as humans first, employees second. Because we can’t fight for the world’s financial health, if we’re not healthy ourselves. This means the usual perks but it also means flexibility.
• Other benefits include; 
• 25 days Annual leave a year + public holidays
• 4.30pm finish every Friday 
• Regular lunch-and-learns as part of a general learning culture
• Online courses and internal training to level up your skills like from coding, to SQL, to management training 
• Choose your own gear, ask for the tools you need, and we’ll seek them out for you 
• Cleo socials and activities 
• Online mental health support via Spill
• Access to Pushfar - online platform for external mentorship
• A clear career progression path through Progression https://cleo-ai.progressionapp.com/ 
• And many more!

UK App access: The Cleo app is no longer downloadable in the UK (but only until next year). If you’re an existing user, you’ll still have access to the app. But some features won’t be available (just for a little while). Why? 99% of our users are based in the US – where financial health is often overlooked. We’ve decided to shift our focus to where we can provide the most value and make the greatest impact for users who need it most. Then we’ll be able to apply what we learn to better support our UK users in the future. Check out this page for more information.