We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents and people from lower socio-economic backgrounds. If there’s anything we can do to make adjustments for you in the hiring process, please don’t hesitate to let us know. We’re intentional about building a diverse, inclusive and equitable environment. Check out our diversity, equity and inclusion statement.

Looking to do work that matters?

We get it – it’s why most people come to Cleo. Together we’re fighting for the world’s financial health, building an AI that helps our users make the best money decisions from day one. We’ve helped 4 million people so far with personalised insights and a voice you don’t expect in FinTech. But it’s time to do more.

As we enter the next phase, we’re looking for more improvisers, data geeks and grown ups who want to own their work and create meaningful change.

What you’ll be doing

Every person at Cleo cares about building a product customers love, and scaling it to millions of people. To build this we need to know our customers and data inside out, in a way that spurs the whole company to action. 

As a Product Analyst in Growth, you’ll be constantly exploring customer data and trends, creating and running tests, and revealing current and future-facing insights. You’ll work as part of a cross-functional squad alongside product managers, designers, and engineers, applying your expertise to drive the future of what we build at Cleo, seeing your insights turn to actions across the business. You’ll bring a technical, product-led approach to our growth and business model: breaking down every element of acquisition and lifetime value - investigating and improving our understanding, running experiments and working closely with teams across the business to drive these metrics forward.

You’ll also sit within the wider data function here at Cleo; a hotshot team of 20 Product Analysts, Analytic Engineers, and Data Scientists with significant industry experience that are at the heart of everything we do at Cleo. You’ll have the opportunity to work with them in building the data platform that is the engine of Cleo’s growth.

We are looking for a self-starter, focused on results, with a demonstrated success in using analytics to drive the understanding, growth, and success of a product.

• Responsible for enabling the rapid growth of our business; understand the ecosystem of our business and identify the highest impact areas for growth
• Build and iterate on experiments to understand users and drive our business metrics, enabling us to take quick action
• Define key product metrics and track KPIs to analyse what really matters
• Influence the roadmap of product teams through presentation of data-based recommendations
• Build models of user-segmentation, marketing attribution, customer lifetime value etc.
• Work closely with engineers to make sure we collect the right data to produce relevant business insights

About you

• Multiple years of experience doing quantitative analysis within a digital product environment
• Solid grasp of product growth frameworks and principles of “growth hacking”
• Significant experience conducting large-scale A/B experiments
• Excellent SQL skills
• Strong ability to communicate findings to non-technical stakeholders in a concise and engaging manner
• Experience with data visualisation tools such as Tableau, Looker, or Periscope
• Knowledge of statistics (e.g. hypothesis testing, regressions)
• Fluency in Python and its application in data analysis is a nice to have, but not essential

What do you get for all your hard work?

• An above market compensation package (Base + Equity). We're prepared to pay for the very best. You can view our progression framework and salary bandings here: https://cleo-ai.progressionapp.com/ - this position is AX2-AX3 level and we can pay between £56,525-£67,238.50 p.a
• Work at one of the fastest growing tech startups, backed by top VC firms, Balderton & EQT Ventures
• Cleo is a culture of stepping up. We want, and expect you to grow and develop. That means trying new things, leading others, challenging the status quo and owning your impact. You’ll have our support in everything you do. But more importantly, you’ll have our trust.
• We treat you as humans first, employees second. Because we can’t fight for the world’s financial health, if we’re not healthy ourselves. This means the usual perks but it also means flexibility.
• Other benefits include; 
• 25 days Annual leave a year + public holidays
• 4.30pm finish every Friday 
• Regular lunch-and-learns as part of a general learning culture
• Online courses and internal training to level up your skills like from coding, to SQL, to management training 
• Choose your own gear, ask for the tools you need, and we’ll seek them out for you 
• Cleo socials and activities 
• Online mental health support via Spill
• Access to Pushfar - online platform for external mentorship
• A clear career progression path through Progression https://cleo-ai.progressionapp.com/ 
• And many more!

UK App access: The Cleo app is no longer downloadable in the UK (but only until next year). If you’re an existing user, you’ll still have access to the app. But some features won’t be available (just for a little while). Why? 99% of our users are based in the US – where financial health is often overlooked. We’ve decided to shift our focus to where we can provide the most value and make the greatest impact for users who need it most. Then we’ll be able to apply what we learn to better support our UK users in the future. Check out this page for more information.